Customer Support Executive

2 weeks ago

Gurgaon, India VCQRU : We Secure You Full time

**Job description**

Language
- Kannada, Tamil, Telugu, Odia, Marathi (2 Openings for Each Language)

**Responsibilities**:

- Resolving customer complaints brought to your attention.
- Possessing excellent product knowledge to enhance customer support.
- Following up with customers for any further information.
- Answer phone calls more professionally and provide information about products and services as required by the callers
- Keep records of interactions and transactions of customers; keep a record of details of customer complaints, inquiries, and comments

**Requirements & Skills**
- A bachelor’s degree in administration or a related field.
- Freshers can also apply.
- Excellent interpersonal and written and oral communication skills. K
- nowledge of CRM systems.
- Basic word & excel knowledge is required.

**Job Types**: Full-time, Regular / Permanent

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Gurgaon - 122004, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Kannada (preferred)
- English (preferred)
- Tamil (preferred)
- Telugu (preferred)
- Odia (preferred)
- Marathi (preferred)

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