Customer Care

3 days ago

Gautam Budh Nagar, India Betacore Corporate Services Private Limited Full time

**ADDRESS : Tower - C, Tech Boulveyard, Sector-127, Noida, 201303**
- He/She will be responsible for making and receiving outbound/inbound calls.
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following the provided “scripts” when handling different topics.
- Will strive towards going beyond the assigned target and achieve best possible conversion rate.
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything

**Requirement**:

- Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written communication Skills
- Versant 6 Certified
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,612.00 - ₹17,450.27 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Are you fluent in both English and Hindi?
- Are you comfortable with a 6-day working schedule?
- Are you able to work from the office (Noida location)?
- Is commuting to Tower C, Tech Boulevard, Sector-127, Noida, feasible for you?
- What is your expected CTC?
- What is the highest level of education you have completed?

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: Hybrid remote in Gautam Budh Nagar, Uttar Pradesh

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