Customer Care
3 days ago
**ADDRESS : Tower - C, Tech Boulveyard, Sector-127, Noida, 201303**
- He/She will be responsible for making and receiving outbound/inbound calls.
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following the provided “scripts” when handling different topics.
- Will strive towards going beyond the assigned target and achieve best possible conversion rate.
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything
**Requirement**:
- Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written communication Skills
- Versant 6 Certified
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹9,612.00 - ₹17,450.27 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Are you fluent in both English and Hindi?
- Are you comfortable with a 6-day working schedule?
- Are you able to work from the office (Noida location)?
- Is commuting to Tower C, Tech Boulevard, Sector-127, Noida, feasible for you?
- What is your expected CTC?
- What is the highest level of education you have completed?
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: Hybrid remote in Gautam Budh Nagar, Uttar Pradesh
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