Customer Care Executive

8 hours ago

Gautam Budh Nagar, India ONIQ SERVICES PRIVATE LIMITED Full time

**About us**

ONIQ SERVICES PRIVATE LIMITED is a small business in Gautam Buddha Nagar, Uttar Pradesh. We are professional, agile and innovative.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Wellness programmes

Title: Customer Care Executive - Sector 16, Noida (Part-Time and Full-Time)

Job Description: Seeking a dedicated Customer Care Executive with excellent communication skills to join our team in Sector 16, Noida. As a Customer Care Executive, you will provide exceptional customer service, handle inquiries, and resolve issues. This role is available for both part-time and full-time positions.

**Responsibilities**:

- Ensure customer satisfaction and address their needs effectively.
- Maintain accurate customer records in our database.
- Collaborate with teams for a seamless customer experience.
- Escalate complex issues to the appropriate department.
- Stay knowledgeable about our products and services.
- Achieve individual and team targets for customer satisfaction.

**Requirements**:

- Bachelor's degree preferred.
- Previous customer service experience is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving and organizational abilities.
- Customer-centric mindset with empathy and patience.
- Proficiency in customer service software and databases.
- Flexibility to work part-time or full-time, including weekends.

Keywords: Customer Care Executive, Communication Skills, Sector 16, Noida, Part-Time, Full-Time, Customer Service, Inquiries, Issue Resolution, Customer Satisfaction, Database Management, Problem-Solving, Flexibility.

**Job Types**: Full-time, Part-time, Regular / Permanent, Fresher
Part-time hours: 28 per week

**Salary**: ₹16,565.00 - ₹18,374.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Morning shift
- Night shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- fluent English (required)

Work Location: One location

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