Advisor Voice

1 week ago

Mumbra Thane Maharashtra, India Reliance Jio Infocomm Limited Full time

Posted Date 04 Sep 2025
- Function/Business Area Customer Service
- Location Mumbai Thane 3 (28) - Mumbra
- Job Responsibilities 1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
- Education Requirement 10 + 2 / Graduation degree in any discipline
- Experience Requirement 6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
- Skills & Competencies 1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
- **Location Map : Mumbai Thane 3 (28) - Mumbra

  • Customer Service Advisor Voice

    1 week ago

    Mumbai, Maharashtra, India Tata Consultancy Services Full time

    **TCS Mumbai Hiring for Customer Service Advisor [Voice]** **Job Summary**:Role** : Customer Service Advisor [Voice] **Experience**: 1 to 5 years **Job Location**: Mumbai =============================== **Customer Service Advisor [Voice]**: **Skills Required**: - Good Facilitation Skills, Strong Verbal and written communication. - Ability to work effectively...

  • International Customer Service Advisor

    4 days ago

    Thane, India impact pvt Full time

    Role : International Customer Service Advisor Experience : Min 6 Months of international Voice Process Location : Thane Salary : Up to 30K Shift : Night Shift Working Days : 5 Days Notice : Immediate to 15 Days Pay: Up to ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Night shift - US shift **Experience**: - International...

  • Inbound Customer Service Advisor

    6 days ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time

    We're Hiring! - **Inbound Customer Service Advisor** (International Blended Process) **Key Responsibilities** - Resolve customer issues effectively while ensuring a high level of satisfaction. - Log all customer interactions and feedback accurately in internal systems. - Maintain records of issues and resolutions for quality tracking and...

  • Customer Service Advisor

    7 days ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    We are looking for motivated Customer Service Advisors to join our team. You will be responsible for handling incoming calls, emails and webchats while delivering exceptional customer service. This is a Work from Home opportunity for Mumbai Based candidates.Key ResponsibilitiesHandle inbound voice, emails and chat interactions with professionalism.Resolve...

  • Hiring for Trip Advisor

    11 hours ago

    Thane, India Knowbility Full time

    **JD for Travel Trip Advisor CS** Process - Travel trip advisor Voice process /Customer service Qualification: Graduate / UG Required 1 year expr in BPO domestic or international. Required Excellent communication skills. (V5) 24*7 shift Salary - 4.5 LPA (In-hand - 29k) Location - **Yerwada** **Transportation**: As of now 2 way cab facility but any...

  • Customer Service Advisor

    2 weeks ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time

    **Join the Mihir Infinite Team!** **Position**: Customer Service Advisor - _International Blended Process_ **What You’ll Do**: - Deliver **prompt, accurate solutions** to queries and issues. - Maintain detailed records of customer interactions and feedback with professionalism and empathy. - Collaborate with team members to ensure top-notch service...

  • Australian voice process

    4 weeks ago

    Thane, Mumbai, India Wehire Talent Solutions Full time

    Job Description Role Details - Position: Customer Service Advisor - Shift: Australian (Graveyard Shift) - Shift timings: 2:30 AM to 5:00 PM (Any 9.5 hours rotational shift) - Process: Voice (Customer Service/Technical Support) - Working Days: 5 days with 2 rotational offs (split offs possible) Key Responsibilities - Provide exceptional customer service...

  • Advisor/customer Success Advisor

    2 days ago

    Pune, Maharashtra, India Transcom Full time

    **Designation**: Advisor / Customer Success Advisor **Process**: Inbound / Outbound ( Voice Process ) **Location**: Pune, Maharashtra, India **About Transcom: - ** Transcom is a global customer experience (CX) services provider that delivers customer care, sales, technical support, and collections through a combination of digital tools and human...

  • (15h Left) International Customer Service Advisor

    2 weeks ago

    Thane, MH, IN impact pvt Full time

    Role International Customer Service Advisor Experience Min 6 Months of international Voice Process Location Thane Salary Up to 30K Shift Night Shift Working Days 5 Days Notice Immediate to 15 Days Job Type Full-time Pay Up to 30 000 00 per month Benefits Provident Fund Schedule Night shift US shift Experience International...

  • Customer Service Advisor

    12 hours ago

    Wagle Estate, Thane, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time

    Join our team as a Customer Service Advisor for an International Blended Process (UK-based). If you're passionate about customer support Customer service and have excellent english communication skills, this is your chance to work in a fast-paced global education project. **Responsibilities**: - Provide quick and **timely resolutions** to customers. -...