Journeyman Service Desk Technician

3 days ago

Goa, India Dhara Consulting Group Full time

Today
- Top Secret/SCI
- Unspecified
- Unspecified
- IT - Support

Savannah, GA** (ON-SITE/OFFICE)**

Overview

Goldbelt Hawk designs, develops, and implements comprehensive solutions for problem spaces, including computer security, scalable architectures, advanced analytics, artificial intelligence, and network/data center operations. Specializing in local and enterprise-level incident response and forensic analysis, Hawk's personnel deliver threat analysis and reporting while implementing solutions based on mature planning and development practices.

**Summary**:
We are looking for a Senior Service Desk Technician to oversee the current shift Local Site Help Desk activities which provides basic Tier I-2 support to end users on a variety of computers and associated networks issues.

**Responsibilities**:
**Essential Job Functions**:

- Enters information into ticket system and creates trouble reports for IT Support Technicians
- Documents, tracks, and monitors the problem to ensure a timely resolution
- Responsible for scheduling local staff tasks and ensuring service management process are followed by local team on shift
- Ensures a smooth hand-off transition between shifts
- Shift supervisors provide 24x7 coverage
- Possesses and applies a comprehensive knowledge across key tasks and high impact assignments
- Plans and leads major technology assignments
- Evaluates performance results and recommends major changes affecting short-term project growth and success
- Functions as a technical expert across multiple project assignments
- May supervise others

**Qualifications**:
**Necessary Skills and Knowledge**:

- Excellent oral and written communication skills
- Excellent customer service skills
- Ability to troubleshoot complex technical issues
- Ability to diagnose PC hardware/software problems and document solutions
- Ability to perform in a detail-oriented environment with a high level of accuracy

**Minimum Qualifications**:

- Bachelor degree in a STEM field or equivalent years of experience
- 3 - 5 years of related experienceTop Secret Personnel clearance with eligibility for access to SCI

**Pay and Benefits**
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

**GROUP ID**: 10198042

**R**

**Recruiter**

**APPLY NOW

  • Front Desk Executive

    3 days ago

    Goa, Goa, India Hermiting Hospitality Pvt. Ltd. Full time

    About the job The goal is to set up a unique service offering. Your role will be to help execute this in a scalable manner. With our background as hospitality architects, we hope to bring new spaces out soon. You will have a chance to grow with the company and the business as well. **Responsibilities**: Front Desk & Guest Manager Overseeing Guests, Front...

  • Technician

    7 days ago

    Goa, India Hyatt Place Goa Candolim Full time

    Summary - You will be responsible to provide an excellent and consistent level of service to your customers. - Assists in the smooth and efficient running of the Engineering Department in support of all other operating departments. **Qualifications**: - Qualification in Electrical/Mechanical Engineering and/or Building Management desirable - Minimum 2...

  • Service Manger

    23 hours ago

    Goa, Goa, India MS Durga Motors Full time

    **Job Summary**: **Key Responsibilities**: - Manage the service department including technicians, service advisors, and support staff. - Ensure proper servicing and repairs of Yamaha two-wheelers in line with company and OEM standards. - Monitor daily service inflow, bay utilization, and customer satisfaction. - Address customer complaints and ensure timely...

  • Dialysis Technician

    3 days ago

    Goa, India RG Stone Urology & Laparoscopy Hospital Full time

    Designation: Dialysis Technician Qualification: Diploma in Dialysis Department: Dialysis Work Experience: 1-4 Total Opening: 5 Location: Bardez, Goa **Job Description**: **DEPARTMENT : DIALYSIS** **POSITION : TECHNICIAN** **REPORTING TO : IN CHARGE -DIALYSIS** **QUALIFICATION : DIPLOMA IN DIALYSIS TECHNOLOGY** **EXPERIENCE : 2 YEARS OR MORE** **DRESS...

  • Front Desk Executive

    2 weeks ago

    Goa, India Hermiting Hospitality Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    About the jobWe are a fairly new eco conscious boutique property in the heart on Anjuna, North Goa. We are looking for staff who will be able to work outside the traditional hospitality hierarchy and are eager to put their experience into use by creating a space that is modern, respectful, fun, engaging and positive. In short, you should be able to marry...

  • Front Desk Executive

    4 weeks ago

    North Goa, Goa, India, Goa ALTR NATIV Full time

    Company Description ALTR NATIV is a lifestyle hotel brand that transcends traditional hostels and hotels. We are creating authentic, vibrant hubs for tech-savvy, design-conscious travelers seeking unpretentious luxury and affordability. Our consciously crafted spaces maximize comfort, creativity, and connection, catering to modern travelers. Join us in...

  • Front Desk Executive

    3 weeks ago

    North Goa, India ALTR NATIV Full time

    Company Description ALTR NATIV is a lifestyle hotel brand that transcends traditional hostels and hotels. We are creating authentic, vibrant hubs for tech-savvy, design-conscious travelers seeking unpretentious luxury and affordability. Our consciously crafted spaces maximize comfort, creativity, and connection, catering to modern travelers. Join us in...

  • Front Desk Executive

    3 weeks ago

    North Goa, India ALTR NATIV Full time

    Company Description ALTR NATIV is a lifestyle hotel brand that transcends traditional hostels and hotels. We are creating authentic, vibrant hubs for tech-savvy, design-conscious travelers seeking unpretentious luxury and affordability. Our consciously crafted spaces maximize comfort, creativity, and connection, catering to modern travelers. Join us in...

  • valet / bell desk attendant

    2 weeks ago

    Goa, India Ronil Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    SummaryResponsible for delivering exceptional guest service by managing valet parking and bell desk operations. Duties include safely parking and retrieving vehicles, assisting guests with luggage during arrival and departure, escorting guests to rooms, and providing information about hotel facilities. Ensure all tasks are performed promptly, professionally,...

  • Sr. Technician

    10 hours ago

    Goa, India S&N Products Full time ₹ 2,50,000 - ₹ 4,00,000 per year

    Key Responsibilities:Customer Support & On-Field Service:⮚ Attend on-site service calls and manage equipment breakdowns at customer locations, including hotels, companies, and institutions.⮚ Interact with customers courteously and professionally, addressing service concerns and queries with technical accuracy.⮚ Diagnose issues accurately on-site and...