Front Desk Executive

1 week ago

Goa, India Hermiting Hospitality Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 2,40,000 per year

About the job

We are a fairly new eco conscious boutique property in the heart on Anjuna, North Goa. We are looking for staff who will be able to work outside the traditional hospitality hierarchy and are eager to put their experience into use by creating a space that is modern, respectful, fun, engaging and positive. In short, you should be able to marry traditional processes and systems to modern applications.

The goal is to set up a unique service offering. Your role will be to help execute this in a scalable manner. With our background as hospitality architects, we hope to bring new spaces out soon. You will have a chance to grow with the company and the business as well.

Responsibilities

Front Desk & Guest Manager

Overseeing Guests, Front Desk & ensuring the guests are comfortable & happy with the experience

Troubleshooting issues regarding hotel services, amenities, and policies.

Evaluating hotel performance and ensuring compliance with health and safety rules.

Maintaining & executing processes to establish an efficiently run backend system

Maintaining or overseeing records & documentation as required

Overseeing & Managing Staff including rosters, ensuring compliance with policies & ensuring a healthy work environment

Qualifications:

Motivated, Passionate & Honest

3-4 years Management Experience / Hotel Experience

Proficient in English

Proficient in Excel, Email, Powerpoint etc

Able to operate the PMS / POS Softwares

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Food provided
  • Paid sick time

Ability to commute/relocate:

  • Goa, Goa: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Front desk: 2 years (Required)
  • total work: 4 years (Required)
  • Hotel Management: 1 year (Required)

Work Location: In person

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