Front Desk Executive
7 days ago
About the job
We are a fairly new eco conscious boutique property in the heart on Anjuna, North Goa. We are looking for staff who will be able to work outside the traditional hospitality hierarchy and are eager to put their experience into use by creating a space that is modern, respectful, fun, engaging and positive. In short, you should be able to marry traditional processes and systems to modern applications.
The goal is to set up a unique service offering. Your role will be to help execute this in a scalable manner. With our background as hospitality architects, we hope to bring new spaces out soon. You will have a chance to grow with the company and the business as well.
Responsibilities
Front Desk & Guest Manager
Overseeing Guests, Front Desk & ensuring the guests are comfortable & happy with the experience
Troubleshooting issues regarding hotel services, amenities, and policies.
Evaluating hotel performance and ensuring compliance with health and safety rules.
Maintaining & executing processes to establish an efficiently run backend system
Maintaining or overseeing records & documentation as required
Overseeing & Managing Staff including rosters, ensuring compliance with policies & ensuring a healthy work environment
Qualifications:
Motivated, Passionate & Honest
3-4 years Management Experience / Hotel Experience
Proficient in English
Proficient in Excel, Email, Powerpoint etc
Able to operate the PMS / POS Softwares
Job Type: Full-time
Pay: ₹15, ₹18,000.00 per month
Benefits:
- Food provided
- Paid sick time
Ability to commute/relocate:
- Goa, Goa: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Front desk: 2 years (Required)
- total work: 4 years (Required)
- Hotel Management: 1 year (Required)
Work Location: In person
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