Receptionist

1 week ago

Kasba Industrial Estate Kolkata West Bengal, India Pasari Group Full time

**Position Title**: Receptionist

**Position Overview**:
The receptionist is the first point of contact for visitors, clients, and employees. This role requires a professional, friendly, and organized individual who will manage the front desk, answer phone calls, and provide administrative support to ensure the office runs smoothly.

**Key Responsibilities**:

- **Greeting Visitors**: Welcome visitors and clients in a friendly and professional manner; direct them to the appropriate personnel or departments.
- **Phone Management**: Answer incoming calls, direct them to the appropriate team members, take messages, and respond to general inquiries.
- **Managing Appointments**: Schedule and confirm appointments, meetings, and conference room bookings. Keep the calendar up to date.
- **Administrative Support**: Assist with administrative duties such as filing, data entry, and document preparation. Help with the organization of office supplies and maintaining office cleanliness.
- **Mail & Deliveries**: Receive and sort incoming mail and packages, and ensure outgoing mail is properly prepared and sent.
- **Office Communication**: Maintain clear and professional communication between departments and with external clients, visitors, and vendors.
- **Front Desk Maintenance**: Ensure the front desk area is tidy and well-organized. Maintain office decorum and provide general office maintenance support as needed.
- **Security Management**: Ensure building security procedures are followed, including visitor logs, access control, and building sign-ins.
- **Handling Inquiries**: Provide information about company services, policies, and general office matters to clients and visitors.

**Qualifications**:

- **Education**: High school diploma or equivalent required; additional administrative certifications or relevant coursework is a plus.
- **Experience**: Previous experience in a receptionist, administrative, or customer service role is preferred.
- **Skills**:

- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software
- Professional demeanor with a positive, customer-focused attitude
- Ability to maintain confidentiality and handle sensitive information
- Strong attention to detail and ability to prioritize tasks
- **Personality**: Friendly, approachable, and customer-oriented with a polished appearance.

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

**Experience**:

- Front desk: 2 years (preferred)
- Front desk - Receptionist: 2 years (required)
- total work: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Application Deadline: 17/11/2024
Expected Start Date: 01/01/2025

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