UX Researcher

Senior UX Researcher
**About Trellix**:
Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions.
**Role Overview**:
Trellix’s User Experience team is seeking a highly skilled and experienced Senior User Experience Researcher to drive impactful user-centered insights for our cutting-edge cybersecurity solutions. You will lead complex research initiatives, strategically influence product direction, and mentor junior researchers, all while delivering actionable findings that solve critical cybersecurity challenges. Leveraging your deep expertise in research methodologies and your exceptional communication skills, you will empower cybersecurity professionals to excel in high-pressure environments. Join our diverse and dynamic team, and contribute to meaningful work that shapes the future of cybersecurity.
We do #Soulfulwork
**About the role**:
**Lead complex, strategic research initiatives**: Design and execute comprehensive research studies, including in-depth interviews, ethnographic studies, and advanced usability testing, to inform product strategy and design decisions.
**Employ advanced research methodologies**: Leverage experimental design, ethnographic methods, and statistical analysis to conduct rigorous contextual inquiries and validate design concepts.
**Drive product innovation**: Translate complex research findings into actionable insights and strategic recommendations that directly influence product roadmaps and design direction.
**Mentor and guide junior researchers**: Provide guidance, coaching, and mentorship to junior UX researchers, fostering their professional growth and development.
**Champion user-centered design**: Promote and evangelize Trellix’s UX principles and best practices across the organization, contributing to a culture of user-centricity.
**Collaborate with cross-functional teams**: Partner closely with product managers, designers, and engineers to ensure research findings are integrated seamlessly into the product development process.
**Communicate research impact**: Effectively communicate research plans, findings, and recommendations to stakeholders at all levels, including executive leadership.
**Proactively identify research opportunities**: Anticipate user needs and identify emerging trends to inform future research initiatives and product innovation.
**About you**:
**Company Benefits and Perks**:
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
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