Customer Service Representative

1 week ago

Manjalpur Vadodara Gujarat, India SWASTIK ENTERPRISES Full time

**Overview**

**Duties**:

- Assist customers with inquiries, concerns, and product information
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information in the database
- Collaborate with other departments to resolve customer issues promptly

**Qualifications**:

- Proficient in data entry and computerized systems
- Strong customer service and client services skills
- Excellent phone etiquette and communication abilities
- Previous experience in sales or call center environments is a plus
- Ability to type efficiently and accurately
- Fluency in Spanish is preferred but not required
- Multilingual capabilities are advantageous

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Application Deadline: 12/10/2024

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