Customer Relationship Executive
6 hours ago
Roles & Responsibilities:
Build and maintain relationships with internal and external customers.
Monitor registration and admission standards followed by the team and submit reports
as required
Provide courteous service to clients and respond promptly and tactfully to their
request or inquiries.
Responsible for identifying critical areas in the operations and resolving all major and
minor discrepancies.
Handling quality related documentation and implementation. Maintain criteria related
to same & the related database.
Monitoring of invoices and bills, keeping track of approved discounts, and billing as per
tie-up.
Responsible for identifying critical areas in the front office / OPD operations and
resolving all major and minor discrepancies.
Updating new tie-ups as part of business relations.
**Requirements**:
Responsible for making duty roster and leave management of all front office & OPD
service coordinators and executives.
Regular updates to be provided to the team members.
Ensuring that the team is skilled, competent and motivated to perform its duties.
Ensure adequate manpower at all counters.
Pay: ₹18,000.00 - ₹22,000.00 per month
Application Question(s):
- Should have experience in handling calls
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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