Customer Relationship Executive

2 days ago

Kakinada, India Advanced Grohair & Gloskin clinic Full time

Roles & Responsibilities:
 Build and maintain relationships with internal and external customers.

 Monitor registration and admission standards followed by the team and submit reports

as required

 Provide courteous service to clients and respond promptly and tactfully to their

request or inquiries.

 Responsible for identifying critical areas in the operations and resolving all major and

minor discrepancies.

 Handling quality related documentation and implementation. Maintain criteria related

to same & the related database.

 Monitoring of invoices and bills, keeping track of approved discounts, and billing as per

tie-up.

 Responsible for identifying critical areas in the front office / OPD operations and

resolving all major and minor discrepancies.

 Updating new tie-ups as part of business relations.

**Requirements**:
 Responsible for making duty roster and leave management of all front office & OPD

service coordinators and executives.

 Regular updates to be provided to the team members.

 Ensuring that the team is skilled, competent and motivated to perform its duties.

 Ensure adequate manpower at all counters.

Pay: ₹18,000.00 - ₹22,000.00 per month

Application Question(s):

- Should have experience in handling calls

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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