Customer Support Executive

22 hours ago

Kakinada, India Brand Buzz Full time

**Job Title**: Customer Support Executive

**Location**: Shanti Nagar, Near Mother Tearse statue, Kakinada

**Job Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain a record of customer interactions, process customer accounts, and file documents.
- Collaborate with internal teams to resolve complex inquiries and escalate issues to the appropriate department when needed.
- Assist customers with troubleshooting technical issues and provide step-by-step guidance.
- Follow communication procedures, guidelines, and policies set by the company.
- Meet or exceed customer satisfaction and service level targets.
- Contribute to the development of customer service best practices and participate in team meetings.

**Requirements**:

- Proven experience as a Customer Support Executive or similar customer-facing role.
- Excellent communication skills (both verbal and written).
- Strong problem-solving skills and ability to think critically.
- Ability to stay calm and patient when dealing with challenging situations.
- Familiarity with customer support software, CRM systems, and best practices.

**Skills Required**:

- **Communication Skills**: Clear, concise, and professional communication.

**Work Hours**:

- Specify the working hours, such as 10 AM to 7 PM, Monday to Saturday, or shift timings if applicable.

**Benefits**:

- Competitive salary and potential performance-based bonuses.
- Health and wellness benefits.
- Opportunities for career growth and development.
- Comprehensive training programs.
- Supportive and collaborative team environment.
- **Customer Service Skills**: Empathy, patience, and attention to detail.
- **Problem-Solving Skills**: Ability to resolve issues quickly and efficiently.
- **Technical Skills**: Familiarity with CRM systems, ticketing systems, or customer service platforms.

**Teamwork**: Ability to work well in a collaborative environment.
Hiring Females Only
**Age Limit**: 19-25

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Kakinada, India Brand Buzz Full time

    **Responsibilities**: - **Inbound Calls**: Receive and answer incoming calls from customers, addressing inquiries, providing information, and handling various service-related issues. - **Customer Support**: Offer excellent customer support by resolving problems, clarifying doubts, and ensuring a positive customer experience. - **Data Entry**: Accurately...

  • Customer Service Executive

    2 days ago

    Kakinada, India Healeo Nutrition Full time

    Internship Details:Type: Full-time, RemoteSalary: ₹10,000 (monthly, in hand)Work Days: Monday to SaturdayWork Timings: 09:00 AM – 06:00 PMJob Description:We are hiring a Customer Service Intern with mandatory fluency in English, Hindi, and Malayalam. The role involves handling both inbound and outbound calls to connect with customers, resolve queries,...

  • Key Account Executive

    2 weeks ago

    Kakinada, India AMS Human Resources Pvt. Ltd. Full time

    **JOb Role-Key Account Executive( GF )** Location - Visweswara Rao Road, 67 20 2A, lalbahadur nagar, road no 8 Kakinada, Andhra Pradesh Job responsibilities: - Mapping key customers across BSOA - Busuness service-oriented architecture - Potential working for each customer - Complete management of Key customers through CRM- Customer relationship...

  • Sales and Marketing Executive

    1 week ago

    Kakinada, India ORILL FOODS PRIVATE LIMITED Full time

    Job Summary As a Field Sales and Marketing Executive, your primary role is to actively engage with potential customers in the field, promote products or services, and drive sales growth. You will be responsible for identifying and pursuing new business opportunities, building strong customer relationships, and achieving sales targets. This position requires...

  • Shipping Executive

    21 hours ago

    Kakinada, India Interocean Group Full time

    **Designation - **Shipping Executive **Location-** Kakinada **Experience - **2 years and above **Education-** 12th pass, Graduate or Post Graduate **Responsibilities**: (a) Canvass for Port Agency appointments by meeting with various charterers / exporters / receivers. (b) Handling communications pertaining to Agency business solicitation. (c) Port...

  • Sales Executive

    2 weeks ago

    Kakinada, India Aexpress marketing Pvt Lld Full time

    **Cases will be sourced directly from shows rooms.** **Quotation will be given to customer and proper follow up has to be made.** **Collect the KYC documents from customer and log in the file through Sourcing App.** Field investigation is being done by the sales executive Location : Nagarkurnool **Job Types**: Full-time, Permanent, Fresher **Salary**:...

  • Front Office Executive

    2 weeks ago

    Kakinada, India ESWARIGROUP Full time

    The front office executive plays a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk or reception area. This position involves handling a variety of administrative and customer-facing tasks to create a positive and professional impression of the organization. **Reception Duties**: Greet and welcome...

  • Client Relationship Executive

    2 weeks ago

    Kakinada, India Smart Creative Solutions Full time

    We are looking for a Client Relationship Executive to create and nurture long-term relationships with clients. You will resolve any issues that arise to ensure clients are satisfied with our services. In this role, you should be an excellent communicator who’s able to grasp client needs and brainstorm ways to fulfill them. If you also have a background in...

  • Marketing Executive

    1 week ago

    Kakinada, India AMBIENCE DECORIO Full time

    Company: Ambience Decorio Required: Marketing Executive Education Qualification: MBA inMarketing/Similar Degree in Marketing Experience: 2 to 5 years No of Vacancies: 01 Gender: Male Age Limit: Below 35 Years **Salary**: 15000 - 18000 Location: Kakinada & ( Local Areas) **Role and Responsibilities**: - Excellent communication skills in English,...

  • Sale Executive

    1 week ago

    Kakinada, India Chandana Brothers jewellery Kakinada Full time

    Opening For the position of sales executive in Reputed Gold Shop - Responsible for Sales in the section - Good and Polite Manner - Able to go for marketing and join Customers in Schemes **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Compensation...