Customer Service Executive

6 days ago


Kalyani Nagar Pune Maharashtra, India The Universal Business Hub Full time

**Job Title**: Customer Service Executive (International Voice Process)

**Key Responsibilities**:

- Handle inbound and outbound customer calls efficiently.
- Provide accurate information and resolve customer queries.
- Maintain a high level of professionalism and empathy in all interactions.
- Ensure timely follow-ups and resolution of customer concerns.

**Requirements**:

- Fluency in English is mandatory.
- Previous experience in customer service or call centers (preferred but not required).
- Ability to work from the office in night shifts (8:30 PM to 5:30 AM).
- Excellent communication and problem-solving skills.

**Additional Details**:

- Shift Timing: 8:30 PM to 5:30 AM
- Days Off: Fixed Saturday and Sunday
- No cab facilities available.

If you are passionate about customer service and comfortable with night shifts, we encourage you to apply.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Night shift
- US shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 12/11/2024



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