Secretary Administrative Assistant

Soundkraft is a premier institution dedicated to fostering musical talent and providing high-quality music education. We offer a range of programs for students of all ages and skill levels, and we are committed to creating an inspiring and supportive environment for both students and staff.

**Job Overview**: The admin assistant is the first point of contact for students, parents, and visitors. This role is essential in ensuring a positive experience for everyone who interacts with the academy. The admin assistant will manage day-to-day administrative tasks, provide excellent customer service, and support the smooth operation of the academy. Also will manage the admission process, renewal process etc along with the payment collection.

**Key Responsibilities**:

- **Customer Service**:

- Greet and assist students, parents, and visitors in a friendly and professional manner.
- Address and resolve any concerns or issues promptly and effectively.
- **Administrative Support**:

- Manage front desk operations, including answering phones, scheduling appointments, and maintaining a clean and organized reception area.
- Assist with student registrations, admissions, and record-keeping.
- Prepare and distribute informational materials and updates to students and parents.
- **Secretarial Duties**:

- Greet visitors and provide them with information and assistance as needed.
- Manage and maintain the office calendar, including scheduling appointments and meetings.
- Prepare and distribute meeting materials, including agendas, minutes, and other documents.
- **Scheduling and Coordination**:

- Coordinate and manage the scheduling of classes, rooms, and events.
- Support faculty and staff with administrative tasks related to their schedules and class preparations.
- **Financial Management**:

- Process payments, including tuition fees, and maintain accurate records of transactions.
- Assist with invoicing and financial documentation as needed.
- **Communication**:

- Maintain effective communication channels between the academy’s administration, faculty, students, and parents.
- Handle correspondence, including drafting and sending out notices, reminders, and updates.
- Develop and maintain relationships with colleagues, clients, and vendors.
- Communicate effectively and professionally, both verbally and in writing.
- Provide exceptional customer service and support to our clients and stakeholders.
- **Office Administration**:

- Maintain and order office supplies, as well as manage the office budget.
- Coordinate with vendors and service providers to ensure the smooth operation of our office.
- Develop and implement administrative processes and procedures to improve efficiency and productivity.
- Provide training and support to new staff members, as well as assist with onboarding and orientation.
- **Event Support**:

- Assist with the planning and execution of academy events, such as recitals, concerts, and workshops.
- Coordinate event logistics and manage on-site activities.
- **General Office Duties**:

- Perform general clerical tasks, including filing, data entry, and maintaining office supplies.
- Assist with maintaining the academy’s database and ensuring accurate and up-to-date information.

**Qualifications**:

- 2+ years of experience as a Secretary, Administrative Assistant, or in a related role.
- High school diploma or equivalent required; degree in Business Administration, Communications, or a related field preferred.
- Excellent organizational, communication, and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office, Google Suite, and other productivity software.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- **Preferred Qualifications**:

- Experience working in a fast-paced office environment.
- Knowledge of office administration and management principles.
- Certification in administrative assistance or a related field.
- Bilingual or multilingual skills.
- **What We Offer**:

- Competitive salary and benefits package.
- Opportunity to work with a dynamic and supportive team.
- Collaborative and inclusive work environment.
- Professional development and growth opportunities.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Akshayanagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Microsoft Office: 2 years (preferred)
- Secretarial work: 1 year (required)
- total work: 2 years (required)

**Language**:

- English (required)
- Kannada (preferred)

**Location**:

- Akshayanagar, Bengaluru, Karnataka (preferred)

Willingness to travel:

- 50% (required)

Work Location: In person