Customer Service Process

The Customer Service Representative is responsible for providing excellent customer service including quickly and efficiently processing subscription and Book/Journal orders and claims and providing timely and accurate information to customer inquiries. The CSR is expected to process electronic orders and to be fully proficient in the mail batching...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Responsibilites: - Managing a team of...

**KARMA STAFF - DEHRADUN** **JOB DESCRIPTION** **Job Title**:Customer Service Representative **Job Location**: Dehradun **Job Type**: Full-Time, 6 days working **Salary**: Rs 20-25K/month with an opportunity to earn a bonus Karma Staff is a unique company with a family-like atmosphere at the workplace. It is an initiative to educate and train people,...

Responsibilities: Customer Care II Problem Solving - Managing Incoming Calls And Customer Service Inquiries - Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints - Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken - Follow Up To...

Responsibilities: Customer Care II Problem Solving - Managing Incoming Calls And Customer Service Inquiries - Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints - Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken - Follow Up To...

Coordinate with existing customers to understand how satisfied they are with our services, and ask for any improvement. Prior experience of a minimum of one year in customer handling is needed. Knowledge of the Basics of the Oil and Gas Industry. Good Business Sense. Quick Learner MS Office Friendly Personality Good Written and Spoken English. **Job...

Responsibilities: Customer Care II Problem Solving - Managing Incoming Calls And Customer Service Inquiries - Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints - Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken - Follow Up To...

Good communication over English language Resolve Customer queries Interested to work in Voice Process Work with great attention to detail Work in a rapidly changing environment **Job Types**: Full-time, Fresher **Salary**: ₹10,000.00 - ₹18,000.00 per month Schedule: - Day shift - Evening shift - Morning shift - Rotational shift Ability to...

English comm required, Freshers **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹14,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Dehradun, Uttarakhand: Reliably commute or planning to...

**1. Required (Must Have) skills**: - Good Communication skills (Written & Verbal). - Ability to communicate correctly and clearly with all customers. - Good comprehension skills - Ability to clearly understand and state the customer’s issue’s. - Quick decision maker and fast learner. - Proactively establish and maintain effective working team...