
Customer Service Representative
3 days ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
**Customer Service Representative Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Customer Service Representative Requirements**:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
**Salary**: ₹13,000.00 - ₹30,246.69 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Dehra Dun: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 9012693827
-
Customer Care Executive
5 days ago
Dehra Dun, India Ileads Auxiliary Service Pvt Ltd Full timeHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Responsibilites: - Managing a team of...
-
Customer Care Executive
1 day ago
Dehra Dun, India Pearl Organisation Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service, upselling and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal...
-
Customer Care Executive
3 days ago
Dehra Dun, India Pearl Organisation Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Customer Care Executive
5 days ago
Dehra Dun, India Pearl Organisation Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
-
Field Sales Representative
2 weeks ago
Dehra Dun, India Event-karm Full timeob Title: Field Sales Representative Location: Dehradun, India **Job Description**: We are looking for a dynamic and motivated Field Sales Representative to join our team in Dehradun. As a Field Sales Representative, you will be responsible for generating new business and maintaining existing customer relationships in the assigned territory. You will be...
-
Inbound Customer Service Representative
2 weeks ago
Dehra Dun, India Firstcry Full time**Required skills** - Good Communication skills. - Good Comprehensive Knowledge. - Ability to communicate correctly with all the customers. - Quick decision maker. - Proactively establish and maintain effective working team relationship with leaders. - Team Player. - Good Time Management skills. - Calmly handle all the customer queries. - Well versed with...
-
Inbound Customer Service Representative
1 week ago
Dehra Dun, India Amplior Full time_Responsible for Managing Customer Relationship._ - _Communicating With Customers._ - _Ensuring Client satisfaction, US inbound process._ - _Excellent communication skills in English both oral and written._ - _Ability to work independently and under pressure._ - _Good Listening Skills._ - _A positive approach to objection handling is essential._ - _Good...
-
Customer Service Advisor
1 day ago
Dehra Dun, India SK Oilfileds Energy Consultants Full timeCoordinate with existing customers to understand how satisfied they are with our services, and ask for any improvement. Prior experience of a minimum of one year in customer handling is needed. Knowledge of the Basics of the Oil and Gas Industry. Good Business Sense. Quick Learner MS Office Friendly Personality Good Written and Spoken English. **Job...
-
Ticketing Executive
2 weeks ago
Dehra Dun, India AIR ASIA Full time**Descripción de la compañía**: Best **Descripción del puesto**: Airport Ground Staff Job in Airport City In India: As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst traveling. You will ensure quality...
-
Chat Support Executive
3 days ago
Dehra Dun, India Pearl Organisation Full timeWe are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction. To be successful as a customer support representative,...