Front Office Associate

2 weeks ago


Kakkanad Kochi Kerala, India HOTEL ZOOT KOCHI INFOPARK Full time

**Greeting Visitors**: Welcome guests and direct them to the appropriate personnel or meeting rooms.
- **Answering Phone Calls**: Handle incoming calls, provide information, and forward calls to the appropriate department.
- **Managing Reception Area**: Maintain cleanliness and orderliness of the reception area.
- **Maintaining Visitor Logs**: Keep a log of visitors and ensure security protocols are followed
- **Customer Service**: Address general inquiries in person or by phone, offering assistance as needed.
- **Administrative Support**: Assist with office tasks such as filing, photocopying, and organizing office supplies.
- **Maintain Office Calendar**: Ensure meeting rooms are scheduled, and resources are available for meetings
- **Experience**: Proven experience as a Receptionist or in a customer service role.

**Skills**:

- Strong communication and interpersonal skills.
- Ability to multitask and prioritize effectively.
- Proficient in MS Office Suite (Word, Excel, Outlook).
- Strong organizational skills with attention to detail.
- Professional demeanor and appearance.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Food provided

Ability to commute/relocate:

- Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Hotel management: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person



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