Front Office Assistant

16 hours ago

Dehradun Uttarakhand, India The Solitaire Hotel Full time

**Job brief**

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests.

**Responsibilities**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments

**Requirements and skills**
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus

**Job Types**: Full-time, Permanent

Pay: From ₹14,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Front Office Assistant

    6 days ago

    Dehradun, Uttarakhand, India Hotel Saffron Leaf Full time

    To Take Check-in and Check-out Manage reports of Front Office Have knowledge of IDS Software **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Work Location: In person Application Deadline: 07/02/2025

  • Front Office Assistant

    3 days ago

    Dehradun, Uttarakhand, India LP Hotels Full time

    **Guest Check-In/Out**: Efficiently manage guest check-ins and check-outs, ensuring a smooth and welcoming experience. - **Guest Services**: Address guest inquiries and requests, provide information about hotel amenities, local attractions, and services. - **Problem Resolution**: Handle guest complaints or issues promptly and professionally, ensuring guest...

  • Front Office Executive

    2 weeks ago

    Dehradun, Uttarakhand, India Nibav Lifts Full time

    **Position**: Front Office Executive **Location**: Nibav Experience Center, Dehradun **Company**: Nibav Lifts Pvt Ltd **Experience**: 0-2 years (Freshers can apply) **Education**: Minimum Undergraduate Degree (Any stream) **Joining**: Immediate joiners preferred **Job Summary**: The Front Office Executive (Operations) will be responsible for supporting the...

  • Front Office Assistant

    3 days ago

    Dehradun, Uttarakhand, India The Solitaire Hotel Full time

    job description - Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic inquiries and sorting mail. - Copying, scanning, and...

  • Front Office Executive

    2 days ago

    Sahstradhara, Dehradun, Uttarakhand, India Crestorio Resort & Spa, Dehradun Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    The Front Office Executive is responsible for ensuring smooth and efficient operations of the front desk while delivering exceptional guest service. The role involves handling guest check-ins/outs, managing reservations, addressing guest queries, coordinating with other departments, and maintaining accurate records using IDS software.Key...

  • Front Office Receptionist

    4 days ago

    Dehradun, Uttarakhand, India Sanidhya Sansar Ventures Full time

    We are currently hiring front office receptionist for Spa center at Rajpur road and EC road. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement - Life insurance Schedule: - Day shift - Morning shift Supplemental Pay: - Commission pay **Experience**: -...

  • Front Desk

    16 hours ago

    Dehradun, Uttarakhand, India Grow Together Full time

    **Job Title : Front Office cum Counselor** **Location: Dehradun** Join the vibrant team at School of Art and Design! We're currently seeking dynamic individuals for the role of Front Office cum Counselor Experience: 1-3 years **Salary**: Competitive (based on experience) Responsibilities include: - Managing calls and tele-counseling for visits -...

  • Office Assistant

    6 days ago

    Dehradun, Uttarakhand, India Hotel Saffron Leaf Full time

    **Key Responsibilities**: - **Administrative Support**: - Answer and direct phone calls, take messages, and handle inquiries. - Greet and assist visitors in a professional manner. - Maintain and organize office files, records, and documents. - Prepare and distribute correspondence, memos, and reports. - **Office Management**: - Manage office supplies...

  • Office Assistant

    6 days ago

    Dehradun, Uttarakhand, India THF Full time

    **Office Assistant** **BACKGROUND** The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing of remote and...

  • Front Office/ Receptionist

    4 days ago

    Nayagaon, Dehradun, Uttarakhand, India Hotel JSR INN Full time

    Required front office / receptionist in hotel , Experience in hotel of atleast 1 year. Salary will be decided on interview bases Pay: From ₹10,000.00 per month **Benefits**: - Food provided - Provident Fund Work Location: In person