Front Office Executive

**Position**: Front Office Executive
**Location**: Nibav Experience Center, Dehradun
**Company**: Nibav Lifts Pvt Ltd
**Experience**: 0-2 years (Freshers can apply)
**Education**: Minimum Undergraduate Degree (Any stream)
**Joining**: Immediate joiners preferred

**Job Summary**:
The Front Office Executive (Operations) will be responsible for supporting the daily administrative and operational functions of the showroom. The role focuses on ensuring smooth day-to-day operations, maintaining showroom cleanliness and brand standards, managing inventory, and assisting the internal team to enhance the overall customerexperience.
- Note: This role does not include any sales-related responsibilities._

**Key Responsibilities**:
1. Operational Management:

- Assist in managing the day-to-day Admin operations of the showroom, ensuring compliance
with company policies and procedures.
- Oversee showroom opening and closing procedures, ensuring all operational tasks are completed accurately and on time.

2. Inventory Management:

- Monitor and manage stationery & housekeeping inventory, ensuring demo-lifts are well maintained and displays of samples are visually appealing.

3. Showroom Presentation:

- Ensure the showroom is clean, organized, and visually appealing, adhering to company merchandising standards.
- Oversee the setup and maintenance of showroom displays, ensuring they are attractive and well-maintained.

4. Customer Service Support:

- Provide support to the sales team in handling customer inquiries and ensuring a high level of customer service.
- Address any operational issues that may arise during the showroom’s operation, ensuring prompt resolution.

5. Documentation and Reporting:

- Maintain accurate records of showroom operations, including inventory counts, client walk-ins, and maintenance logs.
- Prepare and submit regular reports on showroom maintenance reports, inventory, and operational issues to the reporting manager.

6. Maintenance and Facilities Management:

- Coordinate with maintenance personnel and vendors to ensure the showroom is well-maintained and all equipment is in working order. Handle minor repairs and troubleshooting of showroom equipment and fixtures.

7. Compliance and Safety:

- Ensure compliance with health and safety regulations, maintaining a safe environment for staff and customers.
- Conduct regular safety inspections and address any hazards or safety concerns promptly.

**Qualifications**:

- Bachelor’s degree (preferred in any field, commonly in Commerce, Business Administration, or Arts), or Diploma holders in Hospitality, Front Office, or Retail Management.

**Experience**:

- 0-2 years for entry-level FOEs (Freshers can also be considered if they have strong communication and grooming skills).
- Experience in similar roles in retail, hospitality, or front-desk/customer-facing positions is highly preferred.

**Key Skills Required**:

- Excellent communication skills (Fluency in English and regional language).
- Customer service orientation.
- Good interpersonal skills and presentation.
- Ability to handle walk-in clients, coordinate with internal teams, and manage basic administrative tasks.

**Grooming & Personality**:

- Presentable appearance, neat grooming.
- Polite and professional behavior.
- Ability to multitask and stay composed under pressure.

**How to Apply**:
Pay: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Work Location: In person