Front Office Assistant

19 hours ago


Dehradun Uttarakhand, India LP Hotels Full time

**Guest Check-In/Out**: Efficiently manage guest check-ins and check-outs, ensuring a smooth and welcoming experience.
- **Guest Services**: Address guest inquiries and requests, provide information about hotel amenities, local attractions, and services.
- **Problem Resolution**: Handle guest complaints or issues promptly and professionally, ensuring guest satisfaction.
- **Coordination**: Collaborate with housekeeping and maintenance staff to ensure timely room readiness and address any facility issues.
- **Check and Maintain Inventory**: Monitor and manage front desk supplies and amenities to ensure availability.
- **Security**: Ensure guest safety and security by monitoring surveillance systems and following hotel procedures.
- **Billing**: Process payments and manage billing transactions, ensuring accuracy and confidentiality.
- **Customer Service**: Uphold high standards of customer service, demonstrating a warm and courteous demeanor at all times.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

**Education**:

- Diploma (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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