Marketing Cloud Solution Architect

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and over 2000 employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in enterprise connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionize how our customers work

OSF Digital is looking for a Marketing Cloud Solution Architect who will play a crucial role in the implementation of the SFMC product by developing innovative solutions for complex technical and digital marketing requirements leading to the successful implementation.

Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solution Architect must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical. You will have strong presentation skills and be able to effectively present.

Additionally, this role will include developing best practices and developing of shared assets.

**What You Will Do**
- Drive requirements and design to identify and recommend workable solutions to clients across data driven marketing, single view of the customer, and marketing technology, with a specialization in Salesforce Marketing Cloud
- Create architecture and solution blueprints to meet client requirements
- Work with project management to develop the overall implementation solution plan
- Work with data integration technologies to design and implement new solutions and processes for clients to support new customer experience strategies and ingest data to Salesforce Marketing Cloud
- Work with business and technology client representatives to gather functional and technical requirements
- Have technical and functional conversations with the client, advising and addressing concerns about Salesforce Marketing Cloud concepts and technical architecture in the context of client’s business
- Provide supervision and guidance to development team to ensure the solution is implemented as per business requirements
- Keep informed of the latest technology trends and innovations especially in the areas of customer data platforms, marketing automation, data integration, master data management, marketing resource management, digital asset management, web content management, mobile, and social media
Contribute to a great environment for other colleagues and respective team members to work within at OSF Digital

**Requirements**:

- 5+ years of relevant experience in a similar role
- 3+ years in years of experience inside of Salesforce Marketing Cloud in a technical capacity
- Familiarity with Salesforce Core (Sales Cloud, Service Cloud, and others)
- Experience in business requirements gathering and solution documentation, procedures, and methods
- 2+ years of experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructure
- Experience with data architecture (ideally with marketing data) using batch and/or real-time ingestion
- Strong analytical skills with the ability to analyze data sets to determine trends, establish strategies, and make decisions
- Excellent written and verbal communication skills with an open and collaborative communication style
- An active listener who can take on and respond to feedback
- Positive, self-starter attitude and desire to exceed expectations at every opportunity
- Excellent strategic skills, problem solving skills, critical thinker, high initiative and a strong focus on continuous improvement and innovation
- Able to demonstrate adaptability and versatility within approach
- Ability to act decisively and independently when required
- Self-managing and driven to achieve personal and company goals

**Nice to Have**:
- Fully certified in Salesforce Marketing Cloud
- SFMC Certified Admin
- SFMC Certified Consultant
- Accredited in Interaction Studio, Datorama, Salesforce CDP, etc. would be a plus