Gm - Vi Outbound Operations

5 days ago

Mumbai, India Vodafone Idea Full time

Job Req ID: 41221- Location: Mumbai, IN- Function: Retail- About:

- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

**Role**

Vi Outbound Lead

**Job Level/ Designation
M3

**Function / Department**

Postpaid / Vi Outbound & Mini Store Operations

**Reports to**

VP - Outbound & Mini Store Operations, Postpaid

**Location**

Mumbai

**Job Purpose**

Build & scale up quality postpaid acquisitions nationally, by spearheading the Outbound channel. The purpose of the role is drive the postpaid net add and revenue enhancement agenda through the Outbound channel

**Key Result Areas/Accountabilities**
- Achieve acquisition net of churn as per DB for all segment - Consumer, Digital, Enterprise (SOHO/ SME), IOIP, large accounts etc
- Planning the architecture of the DSA channel - in terms of cities to operate in, ROI Model, COCA design etc
- Drive the DSA channel as a separate vertical and increase the volume and share of DSA channel in overall postpaid share
- Leading the CSP / DST channel nationally
- Drive consumer and IOIP postpaid through the DST / CSP channel by ensuring optimum productivity of this channel
- Monitor and ensure availability of DST / CSP / TL manpower as per budgeted numbers
- Drive the training agenda of the DSA and DST manpower
- Automation of DSA and DST verticals
- Supervise financial compliance of CSP / DST channel by designing and implementing relevant processes
- Coordinating with the Postpaid Digital Vertical to track and enhance Digital / Neo acquisition in markets where the mapping and delivery is through the CSP / DST channel

**Core Competencies, Knowledge, Experience**
- Experience in DST / DSA management
- Operation excellence & team handling
- Problem solving, strategic & analytical capabilities
- Process improvement mind set
- Ability to coordinate with and influence other functions for alignment on priorities related to the outbound vertical

**Must have technical / professional qualifications**
- Preferably an MBA
- 10+ years of experience in Channel Sales & Distribution in B2B & B2C environment

**No. of Direct Reports**

nil

**Vodafone Idea Limited** (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

  • Gm-oem Partnership

    2 weeks ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 40079- Location: Mumbai, IN- Function: Marketing/Digital- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand...

  • Gm/sr. Gm

    4 weeks ago

    Mumbai, Maharashtra, India Schneider Electric Full time

    Job description for GM Sr GM - Diffused Segment - SalesArea of Operation Location MumbaiQualification Bachelor s in Electrical Electronics Engineering MBA Experience 15-18 years minimum prior sales leadership Key Account management experience required A technical discipline preferred Cloud Service Provider Data Centre Business industry...

  • GM/Sr GM/AVP

    6 days ago

    Lower Parel, Mumbai, Maharashtra, India WorkSquare Full time ₹ 1,50,000 - ₹ 20,00,000 per year

    Job Title: AGM/GM/Sr GM/AVP – Operations & GrowthCompany: Autopilot Offices (Work Square)Location: Mumbai (Lower Parel - HO) PAN India Travel is required.Employment Type: Full-TimeAbout UsWork Square is a managed office operator specializing in providing exclusive, built-to-suit office spaces that are tailor-made to meet our clients' specific business...

  • Gm- Scm Warehouse Operations

    3 weeks ago

    Mumbai, Maharashtra, India CIEL HR Full time

    Position DGM GM AVP VP - WAREHOUSE SCM - PAN India Mumbai Bangalore Delhi Hyderabad Pune Ahmedabad Education Any Engineering Graduate Mandatory Post graduation in the Supply chain would be Preferred Experience Total 18-22 Years in the Supply chain warehouse operations with at least 5-7 years in FMCG or DistributionCompetencies - Very good...

  • Urgent Hiring for AGM/GM/AVP

    1 week ago

    Mumbai, Maharashtra, India Work Square Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: GM/Sr GM/AVP OperationsCompany: Autopilot Offices (Work Square)Location: BangaloreEmployment Type: Full-TimeAbout UsWork Square is a managed office operator specializing in providing exclusive, built-to-suit office spaces that are tailor-made to meet our clients' specific business needs. We operate as a real estate partner for clients by...

  • Urgent Hiring for AGM/GM/AVP

    5 days ago

    Mumbai, India Work Square Full time

    Job Title: GM/Sr GM/AVP Operations Company: Autopilot Offices (Work Square) Location: Bangalore Employment Type: Full-Time About Us Work Square is a managed office operator specializing in providing exclusive, built-to-suit office spaces that are tailor-made to meet our clients' specific business needs. We operate as a real estate partner for clients by...

  • Gm - Treasury

    2 weeks ago

    Mumbai, Maharashtra, India Vodafone Idea Full time

    Job Req ID: 25761- Location: Mumbai, IN- Function: Commercial/ Finance- About: **Role** Treasury Financing **Job Level/ Designation M3/GM **Function / Department** Finance / Treasury **Location** Corporate, Mumbai **Job Purpose** To support the Treasury Department with prime responsibility of conceptualization, development and third party appraisal...

  • Outbound Sales

    3 days ago

    Mumbai, India Know your ability Full time

    **International Voice process (Sales)** Job Location: Wadala East Process: International Gulf Process Outbound Voice Process/Hardcore Sales in UAE Age: 20-32 Years Experienced with Outbound Sales in Call Center Attendance Bonus Rs.1000 + (Good Incentives) Week Offs: Fixed Sunday Off (2 Saturday) Shift Time: 11.30am to 8.30Pm Fixed Shift **Pickup & Drop from...

  • Outbound - Bdm

    1 week ago

    Mumbai, India BHIVE Workspace Full time

    **Job Title: OUTBOUND - BDM** **Location: Bangalore** *** BHIVE is a group of Co-working and FinTech companies focused on commercial real estate. Workspace started out as the oldest co-working brand in Bangalore and is now one of the largest chains of co-working spaces in Bangalore. Alts is a fast-growing Fintech Investment platform, we’re looking to...

  • Global Markets

    2 days ago

    Mumbai, India Nomura Full time

    Nomura Overview: Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global...