Customer Care Executive

1 week ago

Gurgaon, India WagnisTrip(OPC)Pvt.Ltd. Full time

We are looking for a qualified **Customer Support Executive **to manage a team of representatives who will offer excellent customer service and after-sales support.

**Customer Support Executive Responsibilities**:

- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- **A bachelor’s degree in administration or a related field.**:

- Excellent interpersonal and written and oral communication skills.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Work Location**: sector 18,Gurugram,Haryana,India

**Working Hours**:24*7

**Salary**:18,000-25,000(depends on interview)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8307357630

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