Dvp - Bse Consumer Adoption - Strategy & Plan

**DVP - BSE Consumer Adoption - Strategy **&** Plan**:

- From 12 to 18 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mumbaior

**Roles and Responsibilities**

What we expect:
As a Technical Lead, you’ll need to manage multiple efforts simultaneously, with occasional conflicting priorities. You must have the drive and skills to make the best decisions that aligns with the business and the company’s objectives.The Technical Lead will work as part of team to manage Enterprise Wide deployments as well as manage all operational efforts. He will support a large Global environment and should have basic understanding of design and architecture. He should work with other teams to create engineering standards and operational support models. The individual should also be informed in current industry for trends and emerging technologies to evaluate future opportunities for infrastructure. Extensive exposure to Network Technologies, programming or scripting is must.

Key responsibilities span 4 areas:
Design
- Creates engineering design to meet the business and operational objectives for business continuity solutions.
- Defines standard engineering designs, templates, processes, and procedures for implementing projects that follow existing architectures for large complex projects.
- Defines new engineering designs, templates, processes and procedures for implementing projects that require new architecture patterns.
- Proactively utilizes knowledge of the business unit and objectives to maximize the efficiency of the design.

Assessment and Strategy
- Lead and Direct Engineering Team for problem resolution
- Manage maintenance, code upgrades, and scheduled monitoring.
- Manage infrastructure including maintenance, code upgrades, and scheduled monitoring.
- Analyses system performance, modifying parameters to improve throughput and effectively utilize system resources.
- Monitors resource usage, making required adjustments.
- Responsible for accurately estimating and planning activities within the domain to provide the necessary input into the project managers for developing an end to end plan.
- Establishes and maintains strong collaborative relationships with internal and external strategic partners as well as critical IT infrastructure service providers. With administrative direction, leads the evaluation and selection of tools.
- Identifies key areas for improvement to align to strategic objectives.
- Analyses industry best practices and previous project executions.

Support
- Managing internal and external customer and communication with management team on status of customer satisfaction.
- Provide Tier 3 Operational support including staging, installing, configuring, troubleshooting, and documenting the current infrastructure.
- Governance of platform including information security patching and Information technology policies
- Lead projects of medium to high complexity.
- Leads on-call production support activities, using the technical knowledge and capability to handle all critical problems that may arise.
- Proactively puts procedures in place to prevent and reduce the severity of outages.
- Conducts updates of management information systems, including asset management, time tracking and other systems related to the platform.

Leadership
- Mentors tier 1 and tier 2 team members on current standards and best practices
- Provides quality assurance for engineering designs of junior team members
- Responsible for developing the organization by mentoring junior engineers and developing “how to” guides.

What you’ll bring

Qualifications:

- Education: BE/MCA/BTech and total 10 to 15 year experience.
- work experience 5+ years of experience (API, Spring Boot,MS-SQL, Angular JS, Java, AWS Cloud, Sales Force, CRM NEXT)
- 3-5 years of experience of design, implementation, maintenance, and troubleshooting in related technologies
- Programming background/knowledge is must.

Professional skills:

- Excellent written and verbal communications skills; able to communicate effectively with associates at all levels.
- Ability to effectively summarize and clearly communicate infrastructure hardware/software problems involving multiple support team(s).
- Ability to manage concurrent projects to plan.
- Organized, able to lead, follow through and complete projects with mínimal supervision.
- Self-motivated and adaptable to change; able to work productively in a team setting.
- Must be able to prioritize and manage time effectively as well as function with no supervision, under tight deadlines, and demonstrate initiative in problem solving.
- Demonstrate ability to execute and perform timely follow-up to ensure customer satisfaction.
- Demonstrate competency in the use of project management tools and methodologies.
- Ability to instil quality in every aspect of the job function.
- Role:_Head - Tech Support
- Salary:_ Not Disclosed by Recruiter
- Industry:_NBFC
- Department:_IT & Information Security
- Role Cate