Service Executive

2 weeks ago

Navi Mumbai, India Selec Controls Full time

**Service Executive**:

- From 3 to 5 year(s) of experience- ₹ Not Disclosed by Recruiter- Navi Mumbai**Roles and Responsibilities**

Service IN / OUT Reporting,

Debug Report and Debug MIS,

Deviation reporting, Record and its closure,

Process analysis and improvement audit,

PPM calculation of products,

Field feedback reporting,

Customer complaint verification its analysis and prevention plan through concerned person,

Daily and Weekly reporting to management on service status,

Weekly and Monthly reporting As per Service process,

Ensurement of service process and its acknowledgement,

Training of service engineers on New process implementation, its record and assessment,

Internal documentation and prioritize the requirements as per customer urgency,

Liaison with customer and dealer for product delivery and replacement status,

Maintain Stock activity and Audit of Stock once in a month

Scrap of Addition RSP products w.r.t Service policy

Daily standup meeting with Team for daily action

Weekly closure of all complaints and units.

Key Skills
internal documentationprocess implementationcustomer complaintEducation
- UG:_B.Tech/B.E. in Electronics/Telecommunication, Electrical,Diploma in Electrical, Electronics/Telecommunication

**Company Profile**:
Selec Controls

**About Selec Controls Pvt Ltd**:
We are a Company in the field of Industrial Measurements and Controls. We operate in the fields of Electrical Measurements/Controls, Monitoring/Time relays, Temperature/Process control, PLC/HMI products and Power electronics.

We are technology driven company; having complete Indigenous Development; and ever increasing capabilities in Electronic, Software and Mechanical Engineering. We manufacture around 3 million products a year, with highly automated processes, facility spread over 1 lac sq. ft. in Navi Mumbai, Maharashtra. We are currently on a very exciting phase of high growth, with increasing presence in India as well as in the international markets. At present, we have our sales subsidiaries in Germany and USA and Australia and export to over 75 countries. In domestic market, we have strong 200+ distributor network with excellent sales & service support.

Our aim is to be a Global Engineering Powerhouse and a globally recognized brand in our field; and to design innovative products and processes to solve the needs of maximum number of customers, in the shortest time and best value. We also wish to be a major contributor in nation building, through the opportunity provided to engineers to pursue core engineering, which is a critical need in India at the moment.
- Company Info- X
- View Contact Details+- Contact Company:_Selec Controls

**Salary**:
Not Disclosed by Recruiter

Industry:
Electronics Manufacturing

Functional Area:
Customer Success, Service & Operations

Role Category:
After Sales Service & Repair

Role:
Service Engineer

Employment Type:
Full Time, Permanent

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