Customer Support Executive

**Job Title: Business Development Executive (BDE) - IT Solutions & Digital Services**

**Experience**: 1-3 Years

**Employment Type**: Full-Time

**About Us**:
**Elysian Intelligence Business Solutions (EiBS)** is a leading **IT/ITES solutions provider**, specializing in **software development, SaaS products, digital transformation, and e-commerce solutions**. With a strong global presence, we have successfully delivered **2,000+ projects** to clients across **USA, UK, Australia, and emerging markets such as Bangladesh, Myanmar, and Sri Lanka**. Recognized with **prestigious global awards**, EiBS continues to set benchmarks in **innovation, customer satisfaction, and digital excellence**. As part of our **expansion strategy**, we are looking for a passionate **Business Development Executive (BDE)** to join our **growing global sales team**.

**Job Overview**:
**Key Responsibilities: Lead Generation & Client Acquisition**:

- Identify and connect with **potential clients in global markets** through **market research, cold calling, LinkedIn outreach, and networking**.
- Leverage **lead generation platforms** like **LinkedIn Sales Navigator, Apollo.io, and Upwork** to build a strong sales pipeline.
- Qualify leads, schedule meetings, and deliver **persuasive product presentations** to prospective clients.
- Develop and execute **sales strategies** to attract businesses seeking **IT solutions, SaaS products, and digital marketing services**.

**Bidding & Proposal Management**:

- Identify suitable **projects on bidding platforms** such as **Upwork, Freelancer, Fiverr, People Per Hour, and Tenders info**.
- Analyze project requirements, create compelling **proposals**, and submit competitive **bids**.
- Respond to **RFP (Request for Proposal), RFQ (Request for Quotation), and RFI (Request for Information)** from enterprise and government clients.
- Develop customized responses based on **client needs, budget, and project scope**.
- **Engage in negotiations, clarify doubts, and close deals successfully.**:

- **Track and optimize bid conversion rates, ensuring consistent revenue growth. Client Engagement & Relationship Management**:

- Engage with **decision-makers and stakeholders** to understand their business needs and propose **customized IT solutions**.
- Build and nurture long-term **client relationships**, ensuring **satisfaction, loyalty, and repeat business**.
- Collaborate with the **technical and product teams** to develop **tailored business proposals**.

**Sales Strategy & Market Expansion**:

- Research **industry trends, competitor activities, and market developments** to refine sales approaches.
- Contribute to **business growth strategies**, helping EiBS expand its presence in **USA, UK, Australia, and emerging markets**.
- Work closely with the **marketing team** to optimize outreach campaigns and **enhance brand visibility**.

**CRM & Performance Tracking**:

- Maintain detailed records of sales activities in **CRM tools** (HubSpot, Salesforce, Zoho).
- Track and analyze **sales metrics, revenue performance, and client conversion rates**.
- Provide **regular sales forecasts and reports** to senior management.

**Required Skills & Qualifications**:

- 1-3 years of experience in business development, sales, or B2B industries (IT solutions, SaaS, Digital Marketing, Software Development).
- Strong expertise in bidding management and proposal writing for IT services.
- Familiarity with RFPs, RFQs, and tender documentation for enterprise sales.
- Ability to conduct market research and competitive analysis to refine sales strategies.
- Excellent networking and relationship-building skills to maintain long-term client partnerships.
- Strong analytical and problem-solving abilities to address client needs effectively.
- Knowledge of sales automation tools and the ability to optimize CRM processes.
- Ability to work with cross-functional teams including product, marketing, and tech teams.
- Understanding of global business etiquette and cultural nuances in international sales.
- High adaptability and willingness to learn new technologies and market trends.

**Why Join EiBS?**

Work with a Globally Recognized IT Solutions Leader

Exciting Growth Opportunities in International Markets

Performance-Based Incentives & Competitive Compensation

Exposure to Cutting-Edge IT & Digital Technologies

Collaborative & Supportive Work Culture

Pay: ₹10,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person

**Speak with the employer**
+91 9566434440