System Administrator

2 weeks ago

Wagle Estate Thane Maharashtra, India Itvedant Education Pvt Ltd Full time

**Desktop Support and System Administration: HR- Tanvi
- 7506359230 Immediate joiner**
- Provide technical support to end-users regarding hardware, software, and network-related issues.
- Troubleshoot and resolve technical problems promptly, ensuring mínimal disruption to workflow.
- Conduct system updates, patches, and maintenance tasks on desktops and laptops.
- Manage user accounts, permissions, and access rights in line with security policies.

**Asset Auditing**:

- Maintain an accurate inventory of all IT assets, including desktops, laptops, peripherals, and software licenses.
- Conduct regular audits to reconcile physical assets with records in the asset management system.
- Identify discrepancies, track missing or surplus assets, and take corrective actions as needed.
- Collaborate with procurement and finance teams to ensure accurate asset records and compliance with budgetary guidelines.
- Implement and enforce asset management procedures to maintain data accuracy and security.

**Documentation and Reporting**:

- Create and update documentation related to desktop configurations, troubleshooting procedures, and asset inventory.
- Generate regular reports on asset status, inventory accuracy, and compliance metrics for review by management.
- Provide recommendations for improving asset management processes and enhancing system efficiency.

**Collaboration and User Training**:

- Collaborate with cross-functional teams to support IT-related projects and initiatives.
- Assist in user training sessions or create materials to educate employees on asset management best practices.
- Work closely with the IT team to ensure seamless integration of desktop support and asset management activities.

**Requirements**:

- Strong knowledge of desktop operating systems (e.g., Windows, macOS) and productivity software.
- Familiarity with IT asset management tools/software.
- Attention to detail and strong organizational skills for accurate asset auditing.
- Excellent troubleshooting and problem-solving abilities.
- Effective communication skills and the ability to interact professionally with end-users.
- Willing to Travel all the Pan India Branches.

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Application Question(s):

- Are you comfortable travelling across our branches?

**Experience**:

- Networking and Assets Management?: 2 years (preferred)

Work Location: In person

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