Patient Services

2 weeks ago


Bengaluru Karnataka, India Cytecare Hospital Full time

l Communicating and coordinating with patient and the doctors.

l Managing calls and customer queries.

l Identify and assess customers’ needs to achieve 10/10 satisfaction rate.

l Error free billing (OP & IP) to be maintained.

l Build sustainable relationship and trust with customer

l Provide accurate, valid and complete information by using the right methods/tools

l Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions.

l Follow communication procedures, SOP*s guidelines and policies.

l Take the extra mile to engage customers.

l Ability to multi-task, prioritize, and manage time effectively.

l To carry out any other task assigned by higher authority.

l Sending daily/weekly/monthly reports as specified by department head.

Pay: ₹25,000.00 - ₹28,311.34 per month

Schedule:

- Rotational shift

**Education**:

- Bachelor's (required)

**Language**:

- Kannada (required)
- English (required)

Work Location: In person



  • Bengaluru, Karnataka, India M.S. Ramaiah Memorial Hospital Full time

    **About Us**: Ramaiah Memorial Hospital is a leading healthcare facility committed to providing high-quality medical services to our community. We are seeking a friendly, organized, and professional Hospital Receptionist to join our front desk team and help ensure a welcoming and efficient experience for all patients and visitors. **Key...


  • Yelahanka, Bengaluru, Karnataka, India Cytecare Cancer Hospital Full time

    Register walk-in, appointment, and referral patients accurately in the HIS. - Generate and explain consultation, investigation, and pharmacy bills. - Collect payments (cash, card, UPI, insurance co-payments) and reconcile daily collections. - Coordinate with diagnostic departments (lab, radiology) for order entry and report tracking. - Assist patients with...


  • Bengaluru, Karnataka, India Dr Batras Positive Health Clinic Pvt. Ltd Full time

    **Experience - Freshers to 6 years** **Location - Bangalore - HSR Layout, Electronic City, Kamanahalli** **Notice period - Immediate joining / 15 days** **Roles and Responsibilities** The primary responsibilities of the role are as follows: - 60% Call Handling 40% personal interaction. - Handling Inbound & Outbound calls. - Dispensing Medicines -...


  • Bengaluru, Karnataka, India Dr Batras Positive Health Clinic Pvt. Ltd Full time

    **Role & responsibilities** - Responsible for Patient Management at the centre - Intermediate between the Patients and Doctors - Medicine Dispensing - 60% Call Handling 40% personal interaction. - Handling Inbound & Outbound calls. - Having skills of interaction with people, - Reference collection from existing patients - Handling other clinic...

  • Patient Counselor

    1 week ago


    Bengaluru, Karnataka, India ARC International Fertility & Research Centre Full time

    **Urgently Hiring for Patient Counselor and Front office Executives** **Immediate Joiners only** **Qualification : Bsc/Msc Psychology** **Experience : 1 - 2 years** **( Counselling experience preferred )** **JOB DESCRIPTION**: You will be responsible for consulting with patients and determining their needs, developing care plans, coordinating...

  • Patient Counselor

    2 weeks ago


    Bengaluru, Karnataka, India ARC International Fertility & Research Centre Full time

    **" ONLY FEMALE, Need only Married"** **CANDIDATE**: **Openings : bangalore** You will be responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, educating them about their condition, and working with the care team to evaluate interventions. The successful applicant will display a...


  • Kammanahalli, Bengaluru, Karnataka, India Dr Batras Positive Health Clinic Pvt. Ltd Full time

    **Experience - Freshers to 6 years** **Location - kamanahalli** **Notice period - Immediate joining / 15 days** **Roles and Responsibilities** The primary responsibilities of the role are as follows: - 60% Call Handling 40% personal interaction. - Handling Inbound & Outbound calls. - Dispensing Medicines - Responsible for Patient Management at the...


  • Indiranagar, Bengaluru, Karnataka, India Dr Batras Positive Health Clinic Pvt. Ltd Full time

    **Experience - Freshers to 6 years** **Location - Indiranagar** **Notice period - Immediate joining / 15 days** **Roles and Responsibilities** The primary responsibilities of the role are as follows: - 60% Call Handling 40% personal interaction. - Handling Inbound & Outbound calls. - Dispensing Medicines - Responsible for Patient Management at the...

  • Patient Coordinator

    1 week ago


    Bengaluru, Karnataka, India Imperial Dental Group Full time

    Job Title: Patient Coordinator (UK Time Zone - Dental Company) Company: Imperial Dental Group Location: Bengaluru, India (Work from Office) Industry: Dental / Healthcare **Salary**: ₹40,000 - ₹50,000 per month (based on experience) ⸻ About Us Imperial Dental Group is a UK-based dental company with a growing network of clinics across the UK. Our...


  • Bengaluru, Karnataka, India Kasukurthi Healthcare Pvt Ltd Full time

    **Exciting Job Opening: Patient Relationship Officer** **We’re Hiring!** We are looking for a compassionate, organized, and proactive **Patient Relationship Officer** to join our dynamic healthcare team. As a vital bridge between patients and hospital services, you will ensure that every patient receives an excellent care experience — from admission...