Patient Coordinator

2 days ago


Bengaluru Karnataka, India Imperial Dental Group Full time

Job Title: Patient Coordinator (UK Time Zone - Dental Company)

Company: Imperial Dental Group
Location: Bengaluru, India (Work from Office)

Industry: Dental / Healthcare

**Salary**: ₹40,000 - ₹50,000 per month (based on experience)



About Us

Imperial Dental Group is a UK-based dental company with a growing network of clinics across the UK. Our focus on delivering high-quality patient care is supported by a skilled international team. We are now hiring Patient Coordinators to join our full-time support team based in Hyderabad, working according to UK time zone hours.



Key Responsibilities
- Handle inbound and outbound calls for our UK dental clinics
- Schedule, confirm, and update patient appointments
- Maintain accurate records of all patient interactions
- Coordinate with UK-based clinic staff for smooth operations
- Respond to patient queries politely and professionally
- Ensure a high level of patient service at all times



**Requirements**:

- Bachelor's degree in BDS, MBBS, Physiotherapy, or another healthcare-related field (preferred)
- Excellent spoken and written English is mandatory
- Clear, confident, and professional communication skills
- Comfortable working full-time on UK time zone hours from our Hyderabad office
- Reliable, organized, and capable of working in a fast-paced environment
- Prior call center or customer service experience is a plus



Nice to Have
- Experience dealing with international (especially UK) clients
- Familiarity with healthcare or dental service environments
- Ability to remain calm and professional under pressure



Working Details
- Working Hours: UK business hours
- ➡ Winter shift (India): 1:30 PM - 11:30 PM IST➡ Summer shift (India): 12:30 PM - 10:30 PM IST
- Working Days: Monday to Saturday (6 days/week)
- Location:Bengaluru, India (Work from Office)
- Salary Range: ₹40,000 - ₹50,000 per month (based on experience)⸻

How to Apply
- Your CV
- A brief cover letter explaining your background and why you're a good fit
- Optionally, a short voice note to showcase your spoken English (preferred)

Applications without a cover letter or voice note may not be prioritized.



Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person


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