Patient Relationship Officer

10 hours ago


Bengaluru Karnataka, India Kasukurthi Healthcare Pvt Ltd Full time

**Exciting Job Opening: Patient Relationship Officer**

**We’re Hiring**
We are looking for a compassionate, organized, and proactive **Patient Relationship Officer** to join our dynamic healthcare team. As a vital bridge between patients and hospital services, you will ensure that every patient receives an excellent care experience — from admission through discharge.

**Key Responsibilities**
- Handle patient queries and concerns empathetically and efficiently.
- Coordinate patient admissions, appointments, and discharge processes.
- Guide patients through billing, insurance, and documentation formalities.
- Maintain clear communication between patients, families, doctors, and support staff.
- Collect and act on patient feedback to enhance service quality.
- Ensure a smooth patient flow by managing scheduling and wait times.
- Maintain confidentiality of patient records as per hospital protocols.

**Location**
- Bangalore
- Kolar

**Qualifications & Experience**:
Education: Any Degree

Experience: 1 Year

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person



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