Patient Relations Executive

1 day ago


Banashankari Bengaluru Karnataka, India Oasis Fertility Full time

Job Location: Banashankari, Guntur, Tirupati, Vijayawada
Work Days: Monday to Saturday
Work Hours: 8.3 - 9 hours
Job Purpose: Handle end to end patient’s process visiting the center.

**Job Type**: 100% Day Shift
Experience required: 1yr - 4yrs
Educational Qualification: Graduation
Remuneration: As per industry standards
Job Summary: Responsible for handling patients' questions, comments, and concerns.**Responsibilities**:

Patient greeting
Patient registration
Appointment management
Queue / waiting time management
Telephone handling (calling & receiving)
Coordination - Patient, Doctor, Marketing team, Nurses, inter branches & departments.
Follow-up - No shows, foreign patients, scans, google review etc
Data entry & patient record management
Feedback collection, feedback analysis
Patient engagement - offer refreshments, send wishes on special occasions etc
ARTis updation
Patient service quality

**Skills Required**:

Excellent written, verbal communication skills & presentation.
Computer skill with experience of using MS office (word, excel, ppt, outlook etc).
Persuasive, relationship oriented and punctual
Multi-tasking & analytical.
- ** Experience of interacting with the Gynecologists is a must, past experience/knowledge in Fertility/Reproductive medicine areas would be an added advantage.**



  • Sahakar Nagar, Bengaluru, Karnataka, India Archish Fertility & IVF Full time

    **Job Summary**: We are seeking a courteous, professional, and organized **People Relations Executive** to join Archish. As the first point of contact for patients and visitors, you will play a vital role in delivering excellent customer service, managing front office operations, and ensuring the smooth flow of administrative activities. **JOB DESCRIPTION -...


  • HSR Layout, Bengaluru, Karnataka, India Vijaya Diagnostic Centre Full time

    **Greetings from Vijaya Diagnostic Centre!!** **Vijaya Diagnostic is hiring Patient Relations Executive for multiple locations**: Locations: Bengaluru - HSR & Yelahanka Duty Timing: 9 Hours - Rotational Shifts - Role:_ Patient Relations Executive **Job Type**: Permanent Roles and Responsibilities for PRE - Guide the customer for the required services and...


  • Bengaluru, Karnataka, India Apollo Home Healthcare Limited Full time

    **Roles and responsibilities**: 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has...


  • Sahakar Nagar, Bengaluru, Karnataka, India Archish Fertility & IVF Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Job Summary:We are seeking a courteous, professional, and organized People Relations Executive to join Archish. As the first point of contact for patients and visitors, you will play a vital role in delivering excellent customer service, managing front office operations, and ensuring the smooth flow of administrative activities.JOB DESCRIPTION – ROLES AND...


  • Bengaluru, Karnataka, India Aveksha Hospital Full time

    To encourage excellent standards of Customer Service are delivered across all hospital departments. - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before, during and after their visit to the Hospital. - Recording patient issues/complaints on the informal complaints...


  • HSR Layout, Bengaluru, Karnataka, India Dr Heal Pain Cure Hospital Full time

    Greet patients and visitors, guide them through hospital services, and provide necessary information. - Act as a communication link between patients, families, and hospital departments to address queries. - Collect patient feedback and assist in resolving complaints with empathy and professionalism. - Ensure patients are aware of hospital policies,...


  • BTM Layout, Bengaluru, Karnataka, India Apollo Home Healthcare Limited Full time

    **Roles and responsibilities**: 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has...


  • Bannerghatta Road, Bengaluru, Karnataka, India Sukino Health Full time

    Patient lead conversion from network Hospitals - Explain to the patients about the available methods of treatment and its cost, help in financial counseling. - Bridge any communication gap between patients and doctors - Advise and encourage patients to come for required follow-up appointments - Ensure patients are comfortable and leave with a positive...


  • Mangalore, Karnataka, India Yenepoya Specialty Hospital Full time

    To visit patients to ensure that they are comfortable and satisfied with the services provided. Also submit daily report on the rounds carried out to the manager. To know the number of patients, new admissions, night problems, if any To update admission and discharge register. To meet patient and ensure proper services from all the departments. To inform...


  • Bengaluru, India Dr POSITIVE HEALTH SCIENCES PVT LTD Full time

    **Job Title: Patient Relations officer (PRO)** **Location: Hyderabad, Telangana / Bangalore** **Job Summary**: Have to give financial counseling & conversion in to sales with patients. work 9 hours ( in clinics) **no field work** **Responsibilities**: a) Financial Counseling to the patients b) conversion in to the sales c) Taking care of clinic...