Patient Relations Executive

**Roles and responsibilities**: 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has...

To encourage excellent standards of Customer Service are delivered across all hospital departments. - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before, during and after their visit to the Hospital. - Recording patient issues/complaints on the informal complaints...

Greet patients and visitors, guide them through hospital services, and provide necessary information. - Act as a communication link between patients, families, and hospital departments to address queries. - Collect patient feedback and assist in resolving complaints with empathy and professionalism. - Ensure patients are aware of hospital policies,...

**Roles and responsibilities**: 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has...

We're looking for a Senior Executive - New Lead Management to manage patient and corporate inquiries, coordinate cashless payments, and provide an exceptional experience to our corporate patients.Responsibilities:· Handle patient and corporate inquiries via inbound & outbound calls· Coordinate with corporate partners for cashless payments and approvals·...

Patient lead conversion from network Hospitals - Explain to the patients about the available methods of treatment and its cost, help in financial counseling. - Bridge any communication gap between patients and doctors - Advise and encourage patients to come for required follow-up appointments - Ensure patients are comfortable and leave with a positive...

**Roles and responsibilities**: 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has...

To visit patients to ensure that they are comfortable and satisfied with the services provided. Also submit daily report on the rounds carried out to the manager. To know the number of patients, new admissions, night problems, if any To update admission and discharge register. To meet patient and ensure proper services from all the departments. To inform...

**Job Title: Patient Experience & Sales Coordinator** **Location**: Bangalore - Banashankari 3rd Stage **Job Type**: Full-time **Experience**: 2+ years in sales, luxury healthcare, hospitality, or wellness industries, Health Care Industry Experience Mandatory **Salary**: Salary + Attractive Incentives + Performance Bonus **About Us**: We are a new-age,...

Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most...