Customer Service Executive

1 week ago

Gurgaon, India Impac Services Full time

**Urgent Hirings **

**~ Profile: Blended customer service**

**Job Title:

- ** Customer Service (Voice Support)

**Location:

- ** Gurugram

**What will you be doing?**

This is a full-time on-site role for a Customer Support Specialist based in Gurugram. The Customer Support Specialist will be responsible for resolving customer issues, coordinating with various teams, and maintaining the company's high standards for customer satisfaction. They will also be responsible for providing technical support, troubleshooting and resolving technical issues, and ensuring excellent customer service delivery.

**What we’re looking for:

- **
- International Customer service domain
- Excellent communication skills required
- Excellent problem-solving and analytical skills
- Interpersonal and communication skills
- Proven ability to provide high levels of customer satisfaction

**Requirements:

- **
- Work location: Gurgaon
- Qualification: Graduates/Undergrads
- Experience: Minimum 1 yr. of experience in international customer support
- Salary: up to 35k in hand (depending upon last drown)
- Incentives:

- 2.5k Travel Allowance
- One-way cabs
- 2k Monthly incentives variable

**Rounds**:

- Amcat
- HR
- Ops
- Versant

**|| Looking for immediate joiners ||**

**|| Walk-in Interviews only ||**

**Salary**: From ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- New Delhi, Delhi (required)

Ability to Relocate:

- New Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9958371382

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