Center Relations Executive

1 day ago


Bokaro, India IPEC EDUSERVPVT.LTD Full time

**Role Overview**

As a **Center Relations Executive**, you will serve as the first point of contact for students, parents, and visitors. Your role is critical in ensuring a smooth front-desk experience, providing accurate information, and maintaining the operational flow of the center. We are looking for someone with **6 months or more of experience** in a front office, school, coaching institute, or banking environment.

**Key Responsibilities**

*Greet and assist students, parents, and visitors with a warm, professional attitude

*Manage incoming calls and route them to appropriate departments or individuals

*Provide clear information regarding courses, batches, schedules, and events

*Maintain daily student attendance records and oversee check-in/check-out processes

*Coordinate room and batch schedules in collaboration with the faculty and operations team

*Handle walk-in inquiries, admission-related questions, and basic troubleshooting

*Ensure the reception area remains clean, organized, and presentable at all times

*Support administrative duties including data entry, file maintenance, and basic reporting

*Maintain confidentiality and uphold excellent customer service standard

**Qualifications & Skills**

*Minimum 6 months of experience in a front office/customer-facing role
- (experience in schools, coaching institutes, or banking preferred)_

*Graduate in any discipline

*Strong communication skills in Hindi and English

*Proficient in MS Office and general computer usage

*Pleasant personality with professional grooming and demeanor

*Ability to multitask, stay organized, and manage time effectively

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Work Location: In person



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