Center Relations Representative

1 day ago


Bokaro Steel City, Jharkhand, India beBeeCustomerService Full time ₹ 24,00,000 - ₹ 48,00,000
Job Role Summary

We are seeking a professional Center Relations Representative to serve as the primary point of contact for students, parents, and visitors.

This role requires strong communication skills, excellent customer service, and ability to multitask in a fast-paced environment.

Key Responsibilities:
  • Greet and assist students, parents, and visitors with a warm and professional attitude.
  • Routetasks and information to appropriate departments or individuals.
  • Provide clear and concise information regarding courses, schedules, and events.
  • Maintain accurate student attendance records and oversee check-in check-out processes.
  • Collaborate with faculty and operations team to coordinate room and batch schedules.
  • Handle inquiries, admission-related questions, and basic troubleshooting.
  • Ensure the reception area remains clean, organized, and presentable at all times.
  • Support administrative duties including data entry, file maintenance, and reporting.
Requirements:
  • At least 6 months of experience in a front office customer-facing role.
  • Prior experience in schools, coaching institutes, or banking is preferred.
  • Graduate degree in any discipline.
  • Strong communication skills in Hindi and English.
  • Proficient in Microsoft Office and general computer usage.
  • Pleasant personality with professional grooming and demeanor.
  • Ability to multitask, stay organized, and manage time effectively.


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