Associate - Customer Service

2 days ago

Ahmedabad Gujarat, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

**_ _**
- Responsibilities_
- _Respond to customer queries and customers concern_
- _Provide support for data collection to enable Recovery of the account for end user._
- _Maintain a deep understanding of client process and policies_
- _Reproduce customer issues and escalate product bugs_
- _Provide excellent customer service to our customers_
- _You should be responsible to exhibit capacity for critical thinking and analysis._
- _Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment_
- Qualifications we seek in you_
- Minimum qualifications_
- _Graduate (Any Discipline)_
- _Freshers are eligible_
- Preferred qualifications_
- _Effective probing skills and analyzing / understanding skills_
- _Analytical skills with customer centric approach_
- _Excellent proficiency with written English and with neutral English accent_
- _You should be able to work on a flexible schedule (including weekend shift)_

**_ _**

**_
Job_**_Associate_

**_ Primary Location_**_India-Ahmedabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Apr 27, 2025, 5:05:54 AM_

**_ Unposting Date_**_Oct 24, 2025, 1:05:54 AM_
- Master Skills List_Operations_
- Job Category_Full Time_

  • Customer Service Associate

    5 days ago

    Ahmedabad, Gujarat, India ARME Consulting Full time

    **Role: Customer Service Associate** **Industry: Hospitality** **Job type: Work from office** **Rotational Shift, Rotational week off** **Qualifications**: - **Fresher's or experienced** both are eligible - Any Graduate will work, preferable Bio background - Good to have experience in a customer service role or related field. - Good communication...

  • Customer Service Representative

    3 days ago

    Ahmedabad, Gujarat, India ARME Consulting Full time

    **Currently seeking a highly organized and customer-focused individual to join as a CSA for a Reputed Hospital. As a Patient Relationship Officer, you will play a pivotal role in ensuring the satisfaction and loyalty of our patients, while maintaining strong relationships with healthcare providers.** **Position**:Patient Relationship Officer / Customer...

  • Customer Associate

    1 week ago

    Ahmedabad, Gujarat, India PetPooja (Prayosha food service Pvt. Ltd) Full time

    **Responsibilities -** - Coordinate with customers - Provide customer support & resolve their query - Coordinate with client & internal team - Maintain daily activity data - Timely follow-up from the customer - Good communication skills - Mature and Polite behaviour with customer - Good in customer interaction - Able to handle healthy relations with the...

  • Customer Support Associate

    7 days ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    20 hours ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    20 hours ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    3 hours ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    4 hours ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Service Representative

    7 days ago

    Ahmedabad, Gujarat, India ARME Consulting Full time

    **Role: Customer Service Associate / Telecaller** **Location: Bhat, Ahmedabad Rd** **6 days working, Rotational Shift** **Requirements**: - Any Graduate, preferable science background - Freshers or experienced both are welcome with good communication skills - Good communication in English and costumer interaction skills required - Responsible to handle...

  • Associate - Customer Service

    1 week ago

    Ahmedabad, Gujarat, India Genpact Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...