Call Centre Executive

1 week ago


Saibaba Colony Coimbatore Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time

**Responsibilities**:

- Manage inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Find opportunities to improve customer retention.
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend internal training programs to improve knowledge and performance level
- Meet individual qualitative and quantitative targets

**Requirements and skills**:

- Previous experience in a customer support role (If applicable)
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Basic Computer skills.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,500.00 - ₹15,500.00 per month

Schedule:

- Day shift / Fixed shift

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹14,500.00 - ₹15,500.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Diploma (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Saibaba Colony, Coimbatore, Tamil Nadu (required)

Ability to Relocate:

- Saibaba Colony, Coimbatore, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8110002140



  • Coimbatore, India Fast Track Call TAXI Full time

    India's leading call taxi FAST TRACK is looking for call center executives based in coimbatore. Basic computer knowledge Prior experience in taxi field would be preferred local area knowledge about Coimbatore city. +2 / degree qualification number 7358102899 Salary Range Rs. 12000 - Rs. 16000/ - Job Types: Full-time, Regular / Permanent **Salary**:...


  • Gopalapuram, Chennai, Tamil Nadu, India Dr Mohan's Diabetes Specialties Centre - Madurai Full time ₹ 18,000 - ₹ 2,50,000 per year

    Job description:Job descriptionFixing appointments and enquiry visit conversionTelephone etiquette with call quality adherenceFirst Call Resolution (FCR) of enquiry callsAverage wait time of patients during the call (Call holding)Call transfer rateCustomer call frequencyEnsure all the calls are answered properly without getting missed outQuality parameters...

  • Call Centre Executive

    22 hours ago


    Coimbatore, Tamil Nadu, India Green Gem Energy Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Description:We are looking for enthusiastic and motivated Call Center Executivesto make outbound calls to potential power consumers. Your main responsibility will be to communicate effectively how our renewable power supply can help large industries save costs and adopt sustainable energy solutions.Key Responsibilities:Make regular outbound calls to...

  • Call Centre

    1 week ago


    Coimbatore, India KG Invicta Services Private Limited ( KGIS) Full time

    **Call Centre - Trainer (Tamil)**: *We are hiring for a call center trainer Tamil* **Eligibility**: 1+ years of experience as a Call center Voice process trainer. **Shift**: Required flexibility to work in any shift **Working**: 6 days a week (Flexible week off excluding Sat, Sun) **Responsibilities**: - Take care of Call center Voice process training -...


  • Saibaba Colony, Coimbatore, Tamil Nadu, India YAGGNA GROUPS Full time

    **Key Responsibilities of Telecalling**: - **Customer Interaction** - Handle inbound/outbound calls and address queries. - **Lead Generation & Sales** - Identify prospects, pitch products, and convert leads. - **Customer Support** - Resolve complaints and ensure customer satisfaction. - **Follow-ups & Retention** - Maintain relationships and retain...

  • Centre Head(Hospital)

    24 hours ago


    Ganapathi, Coimbatore, Tamil Nadu, India Dr. Aravind's IVF Fertility & Pregnancy Centre Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    We are pleased to announce that Dr. Aravinds IVF Fertility & Pregnancy Centre is currently seeking a highly motivated and experiences Central Head to join our dynamic team.Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence.Ensure smooth functioning of all healthcare operations in...


  • Coimbatore, India Eagle Fleet Services Private Limited (Red Taxi) Full time

    Key Responsibilities: Handle incoming and outgoing calls in a polite and professional manner. Understand customer needs and provide appropriate solutions. Follow scripts/guidelines while addressing different customer concerns. Maintain accurate records of all interactions in the system. Promote customer satisfaction and loyalty by going the extra mile....


  • Coimbatore, Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Key Responsibilities:Handle incoming and outgoing calls in a polite and professional manner.Understand customer needs and provide appropriate solutions.Follow scripts/guidelines while addressing different customer concerns.Maintain accurate records of all interactions in the system.Promote customer satisfaction and loyalty by going the extra mile.Attend...


  • Ganapathi, Coimbatore, Tamil Nadu, India SRIYAALI SYSTEM Full time

    **JOB DESCRIPTION** - Manage large amounts of inbound and outbound calls promptly - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep records...


  • Chennai, Tamil Nadu, India KSA Educational Services Private Limited Full time

    **Key Responsibilities**: - **Answering Calls**: Respond to incoming calls promptly and professionally, addressing customer inquiries, resolving issues, and providing information about products or services. - **Making Calls**: Place outbound calls to follow up with customers, confirm appointments, or conduct surveys. Maintain a courteous and respectful tone...