Travel Backend Process Executive

3 days ago

Mohali Punjab, India DITINUS TECHNOLOGY PRIVATE LIMITED Full time

Position: Travel Backend Process Executive

Location: Mohali

Employment Type: Full-Time

**Job Summary**:
**Key Responsibilities**:
1. Booking Management:

- Handle flight, hotel, and travel itinerary bookings through internal systems.
- Amend and update bookings as per customer or client requests.2. Data Entry & Processing:

- Accurately input and process travel data into the company’s systems.
- Ensure all records are up-to-date and comply with company policies.

3. Documentation:

- Prepare and manage invoices, travel documents, and itineraries.
- Verify documents and resolve discrepancies efficiently.

4. Coordination:

- Work closely with travel agents, airlines, and hotel vendors to resolve backend issues.
- Ensure proper communication between customers and vendors.

5. Quality Assurance:

- Maintain accuracy in all backend processes.
- Perform quality checks on bookings and other tasks to ensure a high standard of service.6. Customer Support (Non-Voice):

- Provide resolution to escalated backend issues efficiently.

7. Reporting:

- Generate daily/weekly reports on backend operations for management.
- Track and report errors or discrepancies for process improvement.

**Key Skills & Qualifications**:

- Bachelor's degree or equivalent in any field.
- Experience in travel processes or backend operations is preferred.
- Strong proficiency in MS Office (Excel, Word) and travel-related software (e.g., GDS systems like Amadeus, Sabre).

**What We Offer**:

- Competitive salary and performance incentives.
- Opportunities for growth and learning in the travel industry.
- A dynamic and collaborative work environment.

Additional benefits (health insurance, travel perks, etc.).

**Application Process**:
Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Application Question(s):

- Do you have experience in international process?

**Experience**:

- total work: 1 year (required)

**Location**:

- Mohali, Punjab (required)

Work Location: In person

**Speak with the employer**
+91 7743059799

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