Social Media Content Writer

Who We Are:
Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece, and the Philippines. Our achievements are grounded in an award-winning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.

At ContactPoint 360 Inc., we deeply understand the meaning of family and values. As a family-owned company, we cherish a sense of unity and support that extends beyond the workplace. Our commitment to hiring the best talent is driven by our belief in the importance of family-like bonds within the organization.

We empower forward-thinkers and value our team. Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first.

Our Purpose:
It is to create the best human experience, ensure the highest client satisfaction, and transform clients’ customers into loyal advocates for life.

We are seeking a talented and dynamic professional with 2-3 years of experience in social media content writing, branding, and PR, specifically in the realm of B2B influencer marketing. As a Social Media Content Writer and Branding Specialist, you will play a crucial role in crafting compelling content that resonates with our target audience, enhances our brand image, and drives engagement across various social media platforms.

Key Responsibilities:

- Social Media Content Creation: Develop creative and engaging content for our social media channels, including but not limited to Twitter, LinkedIn, and Instagram. Craft content that aligns with the brand voice and resonates with our target audience.
- Branding and PR: Leverage your experience in branding to strengthen our brand identity and create a consistent brand image across all communication channels. Work on PR initiatives to enhance brand visibility and reputation.
- B2B Influencer Marketing: Collaborate with influencers in the B2B space to amplify our brand reach. Develop and nurture relationships with influencers, create content partnerships, and measure the impact of influencer marketing campaigns.
- Content Writing: Produce high-quality written content for various purposes, including social media posts, blog articles, and other marketing collateral. Ensure content is aligned with brand guidelines and resonates with our target audience.
- Analytics and Reporting: Monitor and analyze the performance of social media campaigns and content, providing insights and recommendations for improvement. Track and report on key performance indicators related to branding and PR initiatives. Stay Updated on Industry Trends: Stay informed about the latest trends in social media, content marketing, and branding to continuously improve strategies.

Qualifications:

- Bachelor's degree.
- Proven experience in social media content writing and branding, with a focus on B2B Industry and influencer marketing.
- Excellent writing, editing, and communication skills.
- Strong understanding of social media platforms and their respective best practices.
- Experience with analytics tools to track and measure the success of campaigns.
- Creative thinker with the ability to develop innovative and impactful content.

Job highlights:

- Bring your own device policy (BYOD)