Strategic Projects Associate, India

2 days ago

India Scale AI Full time

As a member of our operations team, you will be accountable for driving revenue by ensuring that Scale AI meets customer commitments in a timely manner while maintaining the highest quality standards. You will manage our supply operation funnel by building and running solutions, tools, and processes by working with a cross-functional team including Strategic Projects Leads, Customer Operations, Product Operations, Product Managers, and many others.

You will:

- Build and drive some of our most critical operational processes
- Own the day-to-day delivery of customer commitments
- Conduct data analysis in a structured way
- Create an effective feedback loop between the front line, product, strategy, and customers
- Collaborate with business and technical stakeholders to improve processes for new and existing customers

Ideally you'd have:

- Industry experience (0-2 years) in an operational role and/or a top-tier consulting firm
- An undergraduate degree in computer science, business, engineering, systems, finance, logistics, communications, journalism, or a related field
- Strong attention to detail
- Strong writing and verbal communication skills, with an emphasis on grammar, proofreading and copy editing
- An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
- Analytical, planning, and process improvement capability
- Experience working in a fast-paced, entrepreneurial environment
- SQL

Nice to haves:

- Hands-on experience in machine learning, especially in NLP (during a previous role or in school)
- Technical skills including familiarity with APIs, large language models, machine learning, and advanced querying languages

About Us:

- We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status._
- We comply with the United States Department of Labor's _Pay Transparency provision_._

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