CRM Executive

20 hours ago


New Delhi, India Wisechamps Education Pvt Ltd Full time

**Roles & Resposbilities-**
- Planning CRM strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
- Answering customer queries and dealing with complaints.
- Implementing strategies to test the various forms of marketing developed by your team.
- Liaising with other departments to create a CRM strategy that works across the board.

**Requirment-**
- The ability to meet tight deadlines and outstanding time management skills.
- Teamworkingand leadership skills; you’ll be in charge of a team which means you need to guide employees in the right direction, create new strategies and stay on top of the administration side of things.
- Excellent communication skillsas you must speak with clients, employees, and customers.
- Commercial awareness. A CRM Executive must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
- Top quality analytical skills.A big part of your job involves gathering and analysing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

**Skills-**
- Creativity
- Problem-Solving
- Teamworking
- Advanced level of computer literacy
- Time management
- Project management

**Salary**: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX


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