
Telesales Executive
2 weeks ago
Key Responsibilities:
1. **Outbound/Inbound Calls**:
- Make outgoing calls to potential and existing customers to promote products or services.
- Handle incoming calls from customers with inquiries or feedback.
2. **Lead Generation**:
- Identify potential customers through cold calling and warm calling techniques.
- Update and maintain customer databases with accurate and timely information.
3. **Customer Relationship Management**:
- Build rapport with customers to understand their needs and provide suitable solutions.
- Address customer complaints or issues professionally and escalate when necessary.
4. **Product Knowledge**:
- Maintain a thorough understanding of the products/services being offered.
- Provide accurate and detailed information about products/services to customers.
5. **Achieve Targets**:
- Meet or exceed daily, weekly, and monthly call and conversion targets.
6. **Documentation**:
- Maintain detailed records of calls, conversations, and follow-up actions in the CRM system.
- Prepare reports on call activities and results.
**Skills**:
- Fluency in [Languages Required].
- Persuasive and empathetic approach to sales.
- Excellent time management and organizational skills.
- Attention to detail and accuracy in data entry.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
Work Location: In person
Application Deadline: 31/01/2025
Expected Start Date: 31/01/2025
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