Customer Service Officer

3 days ago


Ahmedabad Gujarat, India AK Global Management Services Full time

**Position:

- Customer service (Voice process)**

**Location:

- Bhat, Ahmedabad**

**Full time, Permanent**

**Job Summary**:
**Key Responsibilities**:

- Handle inbound and outbound calls and provide customer support.
- Understand customer needs and offer suitable products/services.
- Follow up on leads and inquiries to convert them into successful sales.
- Maintain accurate records of calls, sales, and customer information in the CRM system.
- Handle customer objections and provide appropriate solutions.
- Build and maintain strong relationships with customers.

**Requirements**:

- **Education**: Any Graduate
- **Experience**: 0-2 yr experience in any voice or telecalling process
- Excellent verbal communication and negotiation skills.
- Ability to handle rejection and remain confident on calls.
- Strong persuasion and sales skills.
- Basic knowledge of CRM software and MS Office is preferred.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Experience**:

- Telecommunication: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)
- Gujarati (required)

**Location**:

- Ahmedabad, Gujarat (required)

Work Location: In person



  • Ahmedabad, Gujarat, India Qatar Airways Full time

    **About the role** We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Ahmedabad, India. The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality, service levels and revenue generation through teams in accordance with defined...


  • Ahmedabad, Gujarat, India Qatar Airways Full time

    About the role As a Customer Services Officer based in Ahmedabad India, you will be responsible for all service delivery aspects of the Contact Centre. Manage service quality and service levels and revenue generation through teams in accordance with defined targets. Implement policies and processes designed to continuously improve operational performance....


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    Logistic industry night shift : 5:30 to 2:30 girls prefer internation Voice process **Salary**: ₹15,000.00 - ₹30,000.00 per month Schedule: - Evening shift - Night shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Motera, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work...


  • Ahmedabad, Gujarat, India Landmark Insurance Broker Pvt Ltd Full time

    **Role & responsibilities** Tele calling for Renewal collection from existing customers. **Job Type**: Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - total work: 1 year (required) - Customer service: 1 year (required) **Language**: - tamil...


  • Ahmedabad, Gujarat, India Hemens Business Solution Pvt Ltd Full time

    **Job Title**:Customer Support Executive **Job Location**:Ahmedabad (On-site) **Shift Time**:4.00AM to 1.00PM (Australian Shift) **Competitive Salary**:12,000-17,000/-P.M. **About Our Company**: Hemens Business Solution is a top customer service outsourcing company that provides outsourced customer service solutions to small and medium-sized businesses....


  • Ahmedabad, Gujarat, India Food Mohalla Full time

    **Job Title: Customer Service Representative** **Location: Ahmedabad** **Company: Food Mohalla** **Job Summary**: **Key Responsibilities**: - Resolve customer queries, complaints, and issues in a timely and effective manner. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Provide accurate information about...


  • Ahmedabad, Gujarat, India Rekruton Technologies Full time

    Job Title: - Customer Service Representative Responsibilities: - Schedule and coordinate appointments for patients with healthcare providers. specialists and diagnostic services. - Communicate with patients to confirm appointments, provide necessary information, and address any inquiries or concerns. - Coordinate and manage provider schedules to optimize...


  • Changodar, Ahmedabad, Gujarat, India Techno Aspire Service Full time

    Organisation is leading EOT Crane, Hydraulic and Weightbridge Manufacturing Indsutry Located at Changodar, Ahmedabad. Required Education: Any Graduate with min 3 to 5 Years Experience as Back Office Executvie Profile in Any Capital Goods Industry. **Key Responsibilities:Sales Coordination**: - Prepare and issue quotations, proforma invoices, and technical...


  • Ahmedabad, Gujarat, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

    **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by providing them with the necessary funds in a timely and efficient manner. We are looking for one Customer Service Executive to join our team and assist our customers with any...


  • Ahmedabad, Gujarat, India Chinmay Finlease Limited Full time

    **Job Title**: Customer Service Executive **Location**: Ahmedabad, Thaltej **Job Type**: Full-Time **Experience Level**: 1-3 years of experience **Number of Positions**: 1 **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by...