CRM Executive

7 days ago


Gurugram Haryana, India Vidal Health Insurance TPA Private Limited Full time

**Designation-Executive in CRM for Client Servicing**

**Individual Contributor in Team for Corporate EB.**

Job Location: Gurgaon

**Industry-TPA Company or Health Insurance will only be preferred.**

**Immediate Joiner required.**

**Job Description**:
**Key Responsibilities**:
**1**. Management and Retention of Top corporate for the region along with Team as a L1 Level.

2. Handling queries from Employees of Big Corporate and resolve the concern with coordination.

3. Oversee timely submission of MIS reports to Insurance Companies/Corporate etc..

5.. Oversee department functions like the Customer Care, Claims, Preauth and related functions.

6.Claims and Cashless settlement

7. Coordination with Broker, Insurance Company and Corporate Client etc.

**Experience required**:

- **Experience: 1-4**years of experience in Customer Service or Client Relationship roles in Health Insurance or TPA Company

**Personal Attributes and Competencies**:

- Strong verbal, written, presentation and persuasive skills that effectively communicates with
- Experience of making and developing strategies
- Strong negotiation skills that demonstrate creative, innovative problem-solving approaches to complex situations.
- Strong analytical and problem-solving skills.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person



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