Receptionist/administrator

1 day ago

Delhi Delhi, India QuintEdge Full time

Serves as the first point of contact for clients, visitors, and employees.
- Ensures that the front office runs smoothly and efficiently, providing a welcoming environment and managing a variety of administrative tasks.

**Key Responsibilities**:

- **Front Desk Management**:

- Greet and welcome visitors with a professional and friendly demeanor.
- Manage the reception area to ensure it is clean, organized, and welcoming.
- Direct visitors to the appropriate departments or individuals.
- Maintain a visitor log and issue visitor badges as required.
- **Telephone and Communication Management**:

- Answer, screen, and forward incoming phone calls efficiently and professionally.
- Handle general inquiries and provide information about the organization as needed.
- Take and relay messages promptly.
- **Administrative Support**:

- Perform clerical duties such as filing, photocopying, and faxing.
- Schedule appointments, meetings, and conference room bookings.
- Manage incoming and outgoing mail and packages.
- Order and maintain office supplies inventory.
- **Customer Service**:

- Address and resolve client and visitor inquiries and complaints in a courteous and efficient manner.
- Assist with special requests or needs as directed by management.
- Ensure a high level of customer satisfaction through excellent service.
- **Coordination and Liaison**:

- Coordinate with internal departments to ensure smooth communication and operations.
- Assist in coordinating office events or meetings.
- Liaise with vendors, clients, and contractors as necessary.
- **Security and Compliance**:

- Ensure that security procedures are followed, including monitoring access to the building.
- Maintain confidentiality of sensitive information and handle it appropriately.
- Comply with company policies and procedures, including those related to health and safety.
- **Technology and Systems Management**:

- Operate office equipment such as printers, scanners, and fax machines.
- Manage and update contact databases and other administrative systems.
- Assist with IT-related issues as they pertain to front desk operations.

**Skills and Qualifications**:

- **Education**: High school diploma or equivalent; additional qualifications in Office Administration or related fields are a plus.
- **Experience**: Previous experience as a receptionist or in a similar administrative role is preferred.
- **Technical Skills**: Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and familiarity with office equipment.
- **Communication Skills**: Excellent verbal and written communication skills; ability to interact professionally with a diverse range of people
- **Organizational Skills**: Strong organizational abilities with attention to detail and multitasking capabilities.
- **Customer Service**: Demonstrated ability to provide exceptional customer service and handle challenging situations with diplomacy.
- **Confidentiality**: Ability to handle sensitive information with discretion.
- Pleasing Personality with calm demurer

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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