Customer Service Representative

7 days ago


Salt Lake Kolkata West Bengal, India Mervice Infotech Private Limited Full time

Deliver accurate information about products, services, and company policies.
- Resolve customer concerns and escalate issues to appropriate departments when necessary.
- Record customer interactions and feedback in our CRM system for tracking and analysis.
- Assist with troubleshooting common issues and follow up to ensure resolution.
- Identify customer needs and provide proactive solutions to improve their experience.
- Collaborate with team members to share insights and develop better processes.
- Contact Number - 9123006906

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹11,667.39 - ₹13,285.57 per month

**Benefits**:

- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift

**Language**:

- English (required)
- Hindi (required)

Work Location: In person



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