Customer Care Executive

5 hours ago

Mohali Punjab, India MG BAKERS PVT LTD (NIK BAKER'S) Full time

**Job Title**: Customer Executive ( Female )
**Location**: M.G Bakers Pvt LTD. ( Nik Bakers )

**Job Summary**:
**Key Responsibilities**:

- Handle incoming customer calls promptly and professionally.
- Answer customer queries related to products, services, and orders.
- Maintain records of customer interactions and feedback.
- Coordinate with internal departments (operations, sales, outlets) to resolve customer issues.
- Ensure customer satisfaction by providing accurate information and effective solutions.
- Assist in improving customer support processes by sharing feedback and insights.

**Requirements**:

- Excellent verbal and written communication skills.
- Strong problem-solving skills and a customer-first attitude.
- Ability to multitask and handle pressure in a fast-paced environment.

**Perks & Benefits**:

- Competitive salary.
- Opportunity to work with a growing and reputed brand.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

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