Front Desk Receptionist

5 days ago

Banjara Hills Hyderabad Telangana, India Little stars and she Full time

**Role**:
The **Front Office Executive** in a hospital is responsible for providing a **professional and welcoming experience** to patients and visitors.
They **manage patient registration, appointments, billing coordination**, and ensure the **smooth flow of front-desk operations**.

**Key Responsibilities**:

- Welcome patients and visitors in a **friendly, respectful** manner.
- **Register new patients** and maintain **accurate patient records** in the hospital system.
- **Schedule and manage appointments** for doctors, specialists, and diagnostic tests.
- Guide patients regarding **consultation fees, admission process, billing, and payments**.
- Help in **admission and discharge formalities**.
- Coordinate with doctors, nurses, diagnostic departments, and pharmacy teams.
- Handle **patient complaints or feedback** and escalate when necessary.
- Maintain **visitor log books** and manage visitor passes as per hospital policies.
- Ensure the **reception area** is neat, organized, and presentable at all times.
- Maintain **confidentiality** of patient information.
- Support the **insurance claim process** (if needed).
- Assist in **basic administrative tasks** like documentation, photocopying, and reports.

**Job Types**: Full-time, Permanent

Pay: From ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- Front desk: 1 year (preferred)

Shift availability:

- Overnight Shift (preferred)
- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person

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