Sales Supervisor

1 week ago

Hyderabad Telangana, India PepsiCo Full time

Overview:
**Responsibilities**:

- Manage SPA Box and provide 48hr SLA response to all requests, determining next steps and looping in partner functions as needed
- Partner with siloed functions to complete customer maintenance as requested by field, including but not limited to: Name, contact & address updates, route maintenance, delivery frequency & day changes, call day changes, route changes, sales method updates, location changes
- Collect and submit resale certificates (both for new customers and as maintenance on existing customers); ensure resale is accurately and timely updated by MBS CIA team
- Work with partner teams to complete inactivation, change of ownership processes
- Complete requests to Add POs
- Ensure customers are on correct payment method (charge, check, e-check, PAD, etc.) by ensuring forms are complete, accurate and submitted timely via the correct process - both for newly set up customers as well as maintenance on existing customers
- Collect needed information for vendor packets / customer packets / Certificate or Memorandum of Insurance (COI / MOI) requests
- Complete updates to customers wiring for national Flag, Business Segments and Key Accounts, price groups as requested / needed
- Collect supplier W9s, review for completeness, and submit for supplier numbers (customers, sponsorship & true suppliers all fall under this purview)
- Complete mass COF creations or change of ownerships as requested and aligned upon by FSC Sups / Sales leaders
- (West Division Only) Complete support for fairs
- Provide timely updates back to sales on all requests, whether completed or further information needed

Qualifications:

- 3-5 years of experience as junior/mid-level analytics professional with experience, preferably in a leading consumer goods company
- Bachelors in finance or economics
- Strong knowledge of MS Office programs specifically Excel
- Have 1+ years’ experience using SAP & Oracle platforms
- Propensity to learn PepsiCo software systems
- Highly organized and responsive, with ability to work to SLAs and tight deadlines
- Best-in-class time management skills, ability to multitask, set priorities and plan
- Excellent written and oral communication skills; proactively communicates using appropriate methods for situation and audience in clear, concise and professional manner
- Ability to provide superior customer service
- Language Skills - Fluent English

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