Tele Caller Executive

4 days ago

Navrangpura Ahmedabad Gujarat, India Grras IT Solutions Full time

FEMALE CANDIDATE ONLY

We are looking for a proactive and organized Telecaller Executive to join our admissions and business development team. You will be responsible for managing the entire lifecycle of leads — from initial inquiry to successful registration — while ensuring impeccable data management within the CRM. This dynamic role is vital to our student acquisition process and will require strong communication, persuasion, and follow-up skills.

Key Responsibilities:

- Lead Management & CRM Upkeep
- Add and update all incoming leads and inquiries in the CRM software promptly and accurately
- Maintain detailed records by adding relevant follow-up remarks, call outcomes, and status for each prospect
- Ensure CRM data is always accurate, clean, and up to date

Calling & Conversion
- Initiate outbound calls to potential students/leads, explain course offerings, and address their queries
- Persuade and motivate leads to schedule and attend in-person visits or counseling sessions at our center
- Consistently follow up with all leads until conversion/registration, using a structured communication and reminder schedule

Team Coordination
- Collaborate with fellow telecallers to maximize daily lead coverage and drive collective results
- Share updates, best practices, and any roadblocks with the team during daily/weekly meetings

Reporting & Feedback
- Prepare daily and weekly lead status and conversion reports as required by management
- Provide insights and feedback from calls to help improve campaigns and customer experience

**Job Types**: Full-time, Part-time, Permanent

Pay: ₹8,000.00 - ₹25,000.00 per month

Work Location: In person

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