Support & Tele Caller Executive

2 days ago


Bodakdev Ahmedabad Gujarat, India shreekunj softech Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Support & Tele Caller Executive

Position: Support & Tele Caller Executive

Experience Required: 1–3 Years

Location: Bodakdev, Ahmedabad

Employment Type: Full-time

Working Days: 6 days a week

Responsibilities

  • Handle inbound and outbound calls to provide construction industry ERP product support to clients.
  • Resolve client queries and ensure customer satisfaction.
  • Conduct tele-marketing / lead generation calls for our products.
  • Maintain accurate records of customer interactions and follow-ups.
  • Assist the sales and operations team with client communication.
  • Share customer feedback with the product team for improvements.

Skills & Qualifications

  • 1–3 years of experience in customer support / tele calling / tele marketing.
  • Good communication skills in English, Hindi, and regional languages.
  • Ability to explain product features clearly and confidently.
  • Strong listening, problem-solving, and follow-up skills.
  • Basic knowledge of MS Office / CRM tools.
  • Domain knowledge in the Indian construction industry will be an added advantage.

Job Type: Full-time

Pay: ₹10, ₹25,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person



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