Customer Care Executive

1 week ago

Delhi, India mskills Full time

**About Awfis**

With a passion to create inspirational workspace solutions, Amit Ramani founded Awfis Space Solutions Pvt. Ltd.
(‘Awfis’) in April, 2015. Over the last few years, Awfis has evolved from being coworking network to a fully tech
- enabled workspace solutions platform that provides products across the spectrum of work requirements including Flex Workspaces, Enterprise Workspace Solution, Design & Build Solution (Awfis Transform),
Integrated Facility Management (Awfis Care), Remote Working Solutions & Work From Home Solution

Awfis currently has 131 centres and 77500+ seats across 14 cities and is focused on redefining the way work gets done in the current business environment, by providing an ecosystem of inspiring workspaces for the innovative freelancers, entrepreneurs and corporates for their changing business needs. Members get benefits of using custom-sized, multi-location workspaces on a flexible lease tenor ranging from an hour to one year (or more) depending on their work requirements.

**Location: - Delhi**

**Designation: - Executive / Sr. Executive - Call Centre**

**Qualification**:

- Diploma or Graduate
- Answer inbound phone calls, Introduce Awfis products to potential customers, provide a great first impression, make outbound where ever applicable.
- Achieve and exceed the monthly/quarterly metrics (appointments with prospects, discovery call for sales and generating sales qualified leads)
- Work closely with the entire sales/ Ops organization to accelerate the sales pipeline & customer service to extend our reach into target accounts

**Job Requirements**:

- Demonstrated ability to actively manage multiple tasks, Time Management & Prospecting skills
- Must be a goal oriented, persuasive, self-motivated and independent worker
- Strong ability to quickly develop rapport and should be an Active listener
- Has at least 1-2 years of customer service or sales experience.

You can also refer to the following weblink to get better idea of our company background and management team.

**Salary**: ₹103,699.00 - ₹480,573.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Delhi, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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